(if it has not already been activated). See “Activating and Using Sprint PCS Service” on page 23.

Note: During this time, the Sprint PCS Connection Manager message area displays “Updating Hardware” and the Go button is disabled.

Firmware Updates

The first time you attempt to connect your USB modem to your computer, Sprint PCS Connection Manager will check to ensure you have the latest firmware installed. If Sprint PCS Connection Manager detects that your USB modem needs to be updated a “Firmware Update” pop-up dialog appears.

To update firmware

1.If you are using a laptop, the AC power adapter must be plugged into your computer before proceeding.

2.Click OK to launch the firmware update utility and update the firmware in your USB modem. The software installation begins. This process takes approximately five minutes. You may stop the installation at any time by clicking Cancel.

Caution: Do not disconnect the device from your computer until the installation process is complete. Failure to complete the process may result in serious errors.

3.Once the firmware has been successfully downloaded, a confirmation screen appears. Click OK to return to the Sprint PCS Connection Manager main user interface.

4.When the firmware update is completed, it will reset the USB modem. Please wait a few minutes to initialize the USB modem from the Sprint PCS network. If the USB modem has not been activated, it will automatically launch the Sprint PCS Vision Activation Wizard.