chapter 7 TROUBLESHOOTING AND MAINTENANCE
The followingsectionon troubleshootingandmaintenanceis intendedonly
~a brief guide. Remember that your printer is a highly sophisticated electronicdevice,whichalso containshigh voltageinside.For thatreason, only carry out thoseoperationsthat are describedin this chapter.
CAUTION: Anyattempttocarryoutoperationsotherthanthosedescribed heremayresultin electricshockand/ordamageto theprinter. Whencarryingout anyrepairsor maintenance,alwaysfollow the instructionscatefidly.
TROUBLESHOOTING
Your printer is a reliablepiece of precisionmachinery,which shouldnot causeyouanytrouble,providedthatitisusedandtreatedsensibly.However, if you do experiencea minor problem,the few tips below shouldhelp you avoidhavingto makean unnecessaryservicecall.Thefollowingtablegives you ideason whereto look in this sectionif you experienceproblems:
Region of fault | Description |
Power supply | Poweris not being suppliedto the printer |
Printing | The printerdoes not prin~ or stops printing |
| The printis faint or uneven |
| DONaremissing in character or graphics |
| Whileusingapplicationsoftware,fontsorcharacterscarmotbeprinted |
| The printoutis not whatis expected whenrunninga program |
Paper feeding | Single sheets do not feed properly(withoutASF) |
| Continuouspaper”doesnot feed properlywith the tractorfeed |
| The ASF is not operatingor is not feeding paperproperly |
| Paperpark(switchingbetweencontinuouspaperandcut sheets) is not |
| workingproperly |
| Text is being printedall on one line, or with extrablanklines |
| Page length andmamin settinm arenot whatis exwcted. |
Remember- it is betternotto attemptoperationsor repairsaboveyourlevel of competence.Otherwise,you run the risk of damagingthe printer.
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