51

Problem

Possible Cause

Recommended Action

 

 

 

Left margin moves to the

The paper is not loaded

Remove all paper from the

right during printing.

correctly, causing the print

printer and reload it. Try

 

head to jam.

printing again.

 

 

 

 

The ribbon cassette is not

Make sure that the ribbon

 

installed correctly, causing

cassette is installed

 

the print head to jam.

correctly. See “Installing the

 

 

ribbon cartridge” on page 5.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 39.

 

 

 

 

Inappropriate settings are

Choose different settings in

 

selected by your application

your application.

 

program.

 

 

 

 

 

Static electricity caused by

Make sure that the printer is

 

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or try to

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

Some characters are printed

Static electricity caused by

Make sure that the printer is

incorrectly.

interference from nearby

not too close to any devices

 

electrical devices or by low-

with electric motors or try to

 

level humidity is affecting

raise the humidity level.

 

printer operation.

 

 

 

 

 

Inappropriate settings are

Choose different settings in

 

selected by your application

your application.

 

program.

 

 

 

 

 

Wires are missing from the

Return the printer to your

 

print head.

dealer for repair.

 

 

 

Page 57
Image 57
Star Micronics XB24-250 II user manual Left margin moves to Paper is not loaded

XB24-250 II specifications

Star Micronics has long been a leader in the development of innovative printing technologies, and the XB24-250 II is a testament to this legacy. This advanced thermal receipt printer is designed to cater to the increasing demands of retail and hospitality businesses, providing them with a robust, efficient, and reliable solution for their printing needs.

One of the standout features of the XB24-250 II is its exceptional printing speed. With the ability to print at 250 mm per second, it significantly reduces customer wait times and improves overall service efficiency. This high-speed performance is complemented by high-resolution printing, presenting clear and crisp text as well as detailed graphics, which is essential for modern businesses that aim to enhance their branding.

The XB24-250 II utilizes advanced thermal printing technology, eliminating the need for ink or toner cartridges. This not only reduces the operating costs associated with traditional printers but also minimizes maintenance requirements. The printer supports various media types, including receipts, tickets, and labels, making it versatile for different applications in sectors like retail, restaurants, and entertainment.

Connectivity is another strong point of the XB24-250 II. Equipped with USB, Ethernet, and Serial interfaces, the printer can easily integrate with existing systems and can be connected to mobile devices, PCs, or POS terminals. Additionally, it supports Bluetooth connectivity, allowing for seamless wireless printing, which is invaluable for businesses that need to operate in a mobile environment.

Durability and reliability are critical in high-demand business settings. The XB24-250 II is built to withstand heavy usage, featuring a hardened casing and components that provide longevity. Its thermal print head has a long lifespan, ensuring consistent quality over time, and reducing the frequency of replacements.

Moreover, this printer takes user convenience into account. It has an easy-to-load paper mechanism that simplifies the paper replacement process, minimizing downtime. The compact design allows for flexible placement, whether on a countertop or in a mobile setup.

In summary, the Star Micronics XB24-250 II combines high-speed performance, advanced thermal technology, versatile connectivity options, and exceptional durability to deliver an outstanding printing solution for businesses of all sizes. Its focus on efficiency and user experience makes it a valuable addition to any point-of-sale system, providing a seamless tool for enhancing customer interactions.