TROUBLESHOOTING QUICK REFERENCE

IMPORTANT: Before performing any test, check the area around the water heater for any source of a flammable vapor (i.e gasoline, paint thinners, etc.) If any sources are found do not proceed until they are removed.

PROBLEM

POSSIBLE CAUSE

TEST / CORRECTIVE ACTION

NO HOT WATER:

Insufficient Combustion Air or Venting Issues – combustion chamber thermal cut off tripped.

Pilot will not light

Pilot will not remain lit when top gas control knob is released

Burner will not light or remain lit.

Follow the steps on pp 18 – 19. Always check and clean the base ring filter and the flame arrestor.

Check gas supply/Bleed air from gas line/turn gas on.

Test thermocouple and gas control valve/ thermostat as described on pp 20-21.

Low gas pressure – check as described on p

18.Insufficient combustion air – follow steps on pp 18 -19.

INSUFFICIENT HOT WATER:

Water heater improperly sized to meet hot water demands

Compare hot water requirements with the capacity of the water heater. See sizing guide on p. 25. You may also use the volume test on page 34 to analyze your hot water needs. If necessary, install a water heater with greater capacity.

Gas Control Valve/Thermostat set

Turn temperature dial to desired temperature

too low

as described on p. 24

Sediment or lime in the tank

Drain (p. 17). Determine if water treatment is

 

needed (p. 29).

WATER LEAKAGE:

Condensation

Dripping Temperature & Pressure Relief Valve

Adjust the thermostat setting (p 24).

Check water supply pressure.

In closed systems, the supply pressure should not exceed 80 psi (in a 24 hour cycle). If the pressure exceeds 80 psi, install a pressure reducing valve in combination with a properly sized thermal expansion tank (pp. 35-36 & 37).

Page 4 Page 6
Page 5
Image 5
State Industries GPX, GSX, GS6 manual No HOT Water, Insufficient HOT Water, Water Leakage
Page 4 Page 6

GPX, GS6, GSX specifications

State Industries offers a range of high-quality residential and commercial water heaters that cater to diverse customer needs. Among their prominent models are the GSX, GS6, and GPX, each equipped with unique features, advanced technologies, and distinct characteristics that enhance their performance and efficiency.

The GSX series is well-known for its energy efficiency and reliability. It utilizes a high-efficiency gas burner to provide fast recovery rates, making it suitable for households with high hot water demand. The GSX water heaters are designed with a Foam Insulation System that minimizes heat loss and maximizes energy conservation. Additionally, their innovative design includes a durable glass-lined tank to prevent corrosion, ensuring long-term performance and extended lifespan.

Moving on to the GS6 model, this water heater is characterized by its user-friendly control features, including an adjustable thermostat that allows for precise temperature settings. The GS6 is built with a robust gas control valve that enhances efficiency and helps maintain consistent water temperature. The model is also designed with an anode rod that minimizes corrosion, prolonging the life of the tank. Its standing pilot light system provides reliable ignition, while its compact design makes it suitable for various installation locations, even in tight spaces.

The GPX series stands out in the market with its advanced technological features and sleek design. It integrates smart technologies designed to monitor and optimize performance. The built-in diagnostics programmable control allows users to track system performance and troubleshoot any potential issues easily. The GPX models also come equipped with a high-efficiency condensing gas burner that maximizes energy use, contributing to reduced utility bills. Furthermore, their stainless steel construction adds to their durability and resistance against rust and corrosion.

In summary, State Industries' GSX, GS6, and GPX models represent innovation in the water heating industry. They incorporate energy-efficient technologies, durable materials, and user-friendly controls, making them reliable choices for both residential and commercial applications. With custom features tailored to meet varied needs, these water heaters uphold State Industries' commitment to quality and customer satisfaction, ensuring that users enjoy consistent hot water while being conscious of energy consumption.
Top Page Image Contents