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CHAPTER 10
Troubleshooting Tools andResources
This chapter contains information and procedures for correcting faults in initial
configuration and subsequent faults.
Additional information and resources areavailable at
http://www.sun.com/service/support/sunsolve/index.html.
The website contains information on software versions and provides necessary
patches for customers.

Diagnostics

This section describes tools and resources essential for troubleshooting a Sun
StorEdge Network FC Switch-8 and Switch-16 Version3.0 switch. Use this
information as well as information found in the appropriate hardware specific
manuals to determine the problem and the service required.
▼To Identify the Problem:
Check one or a combination of resources. Make sure you capture the information
you gather for a service call, if you need one.

Host Based Files:

■/var/adm/messages
■/etc/raid/rmlog.log (for A3500FC, if applicable)
■Sun StorEdge T3 Array syslog (can be forwarded to the host)