Trouble Shooting guide (continued)

Espresso does not have any

Not enough coffee in filter.

See "Preparing an espresso"

Crema.

 

p14.

 

 

 

Handle comes off during brewing.

Coffee tamped too hard.

Tamp the coffee grounds lighter.

 

 

 

 

Coffee grind is too fine.

Change to a coarser grind of coffee.

 

 

 

 

Filter handle is not attached correctly,

Ensure the handle is firmly positioned

 

or has not been tightened sufficiently.

onto the brewing head.

 

 

See "Preparing an espresso" pg14.

 

 

 

 

Top edge of filter is not free of coffee

Clean around the edge of the filter and

 

granules.

wipe the brewing head clean of coffee.

 

 

 

 

The brewing head is dirty.

Wipe brewing head with a damp cloth.

 

 

 

 

The brewing head is defective.

Contact a Sunbeam Service Centre.

 

 

 

 

Brew head rubber seal is warn or

Contact a Sunbeam Service Centre.

 

damaged.

 

 

 

 

 

 

 

Coffee is too cold.

Cups, filter and filter hand are cold.

Pre-heat cups, filter, handle and

 

 

filter. See "Functions of your Cafe

 

 

Crema" page 14.

 

 

 

 

 

 

 

If making a cappuccino or latte

Ensure that milk is heated properly

 

the milk may not be heated enough.

during texturing, but be sure not to boil

 

 

the milk. See "Easy steps for texturing

 

 

milk" pg 12.

 

 

 

 

 

 

No steam from the steam nozzle.

Steam nozzle is blocked.

See "Care & Cleaning" pg17.

 

 

 

Not enough froth when texturing

Milk is not fresh.

Ensure the milk is fresh.

 

 

 

 

Milk temperature is too warm.

Ensure that the milk is well refrigerated

 

 

before use.

 

 

 

 

 

 

 

Texturing jug.

For best texturing results use a stainless

 

 

steel jug and if possible refrigerate or

 

 

run the jug under cold water before use.

 

 

 

 

Steam nozzle is blocked.

See "Care & Cleaning" pg17.

 

 

 

 

Milk has been boiled.

Start again with fresh, chilled milk.

 

 

 

 

The milk is making bubbles

Ensure that the froth attachment

 

rather than frothing.

is correctly positioned on the steam

 

 

nozzle. The tip of the steam nozzle or

 

 

frothing attachment should be

 

 

positioned just below the surface of

 

 

the milk.

 

 

 

23

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Sunbeam EM4820 manual Trouble Shooting guide, Coffee is too cold