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Cisco Systems NPE-175 Troubleshooting the Upgrade, Router upgrade rom-monitor preference readonly

Models: NPE-175 NPE-225

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Page 151

Chapter 7 NPE-G1 and NPE-G2 Installation and Configuration Information

Troubleshooting the Upgrade

Running new upgrade for first time

System Bootstrap, Version 12.2(20031011:151758) [biff]

Copyright (c) 1994-2003 by cisco Systems, Inc.

ROM:Rebooted by watchdog hard reset

C7200 platform with 1048576 Kbytes of main memory

Upgrade ROMMON initialized rommon 1 >

Note It is advisable to load a known good Cisco IOS image after a ROMmon upgrade.

Changing Preferences to Choose the Other ROMmon Image

To use the other ROMmon image, use one of the following commands to make the change depending on whether you are in Cisco IOS or in ROMmon:

•In Cisco IOS, use the upgrade rom-monitor preference command to change to the other ROMmon image:

upgrade rom-monitor preference [readonly upgrade]

Example:

Router: upgrade rom-monitor preference readonly

You are about to mark ReadOnly region of ROMMON for the highest boot preference.

Proceed? [confirm]

Done! Router must be reloaded for this to take effect.

•In ROMmon, use the ROMmon CLI rommon-prefcommand to change to the other ROMmon image:

rommon-pref [readonly upgrade]

Example:

rommon 2 > rommon-pref readonly

Troubleshooting the Upgrade

This section contains sample error messages that appear if an upgrade fails, or if an upgrade is successful, but the upgrade image is corrupted.

Network Processing Engine and Network Services Engine Installation and Configuration

	OL-4448-12	7-65

Image 151

Cisco Systems NPE-175, NPE-225 manual Troubleshooting the Upgrade, Changing Preferences to Choose the Other ROMmon Image

Contents

Customer Order Number Text Part Number OL-4448-12 Americas HeadquartersPage Iii N T E N T SNSE-1 Overview Bandwidth Requirements Using the show ip interface Command Vii Debugging Resetting the Interface Clearing CountersViii Installing Dram SIMMsD E OL-4448-12 Document Document Revision HistoryDate Change Summary Organization ObjectivesSection Title Description Related Documentation Obtaining Documentation and Submitting a Service Request Software Requirements Supported PlatformsComponents NPE-150 NPE-200 Terms and Acronyms System Management FunctionsNPE-100, NPE-150, and NPE-200 Memory Information Total DRAM1 Bank Quantity Bank Product Number NPE-100 Memory InformationNPE-150 Memory Information Memory Type Size Quantity Description NPE-100 BaordMemory Type Size Quantity Description NPE-200 Board NPE-200 Memory InformationMEM-NPE-32 MB2 Component Location onNPE-175 and NPE-225 Description and Overview NPE-175 and NPE-225 OverviewSdram Dimm U15 NPE-225 System Management Functions NPE-175 NPE-175 and NPE-225 Memory InformationComponent Location onMEM-SD-NSE-256MB Total Sdram Bank Quantity Product NumberMEM-SD-NPE-64MB MEM-SD-NPE-128MBNPE-300 and NPE-400 Overview NPE-300 and NPE-400 Description and Overview Sodimm J1 System Management Functions Router# show version NPE-300 and NPE-400 Memory InformationMEM-SD-NPE-32MB Memory Type Size Quantity DescriptionMB Dimm Total SDRAM1 Bank Quantity Product Number3Memory Type Size Quantity Description NPE-400 Board MEM-SD-NPE-256MBMB Sodimm OL-4448-12 NSE-1 Description and Overview NSE-1 OverviewNSE-1 System Management Functions NSE-1 Memory Information Total Sdram Sdram Bank Quantity Product Number Memory Type Size Quantity Description On the NSE-1 BoardOL-4448-12 NPE-G1 Overview Bandwidth NPE-G1 Description and OverviewSodimm 2 J4 Midplane connectors Boot ROM Flash memoryBCM1250 system Temperature sensor Keying post NvramNPE-G1 Interfaces Interfaces and LEDsThere is traffic CompactFlash DiskLED Label ColorInstalling and Removing a CompactFlash Disk Summary of Important NPE-G1 Information System Management Functions Memory Type Size Quantity Description NPE-G1 Board NPE-G1 Memory InformationEthernet and Fast Ethernet RJ-45 Connection Equipment Connection Equipment and SpecificationsMemory Size Product Number Pin 10/100 Signal Gigabit Ethernet Signal RJ-45 connectorTx Data+ Tx A+ Tx a Rx Data+ Rx B+ Tx C+ Rx D+ Hub RouterRouter Hub DTE Gigabit Ethernet Gbic Connection EquipmentFiber-optic link spans of up to 6.2 miles 1000BASELX/LH10 km Fiber Type Micron MHz/km Cable Distance Modal Wavelength Core Size Bandwidth MaximumGBIC-LX/LH Transmit Power Receive PowerMinimum Maximum Power Budget Mode-Conditioning Patch Cord DescriptionConsole and Auxiliary Port Connection Equipment 12 Identifying a Roll-Over Cable Adapter DTE M/F Pins DCE M/F Pins Mmod PinsMmod RJ-45 Console Port Signals and PinoutsFdte FdceRJ-45 Auxiliary Port Signals and Pinouts Fiber Optic Cleaning InformationPin Signal Direction Description NPE-G2 Overview NPE-G2 Description and Overview 1illustrates the NPE-G2 and its major components Bandwidth RequirementsInterfaces Network Processing Engine G2 LEDsColor Description Installing and Removig a CompactFlash Disk USB Ports Summary of Important NPE-G2 Information System Management Functions Cisco Development Test Version NPE-G2 Memory Information and SpecificationsMEM-NPE-G2-2GB= Sdram GB DDR SdramTotal Sdram Sdram Bank MEM-NPE-G2-1GB=MEMUSB-128FT= Ethernet and Fast Ethernet RJ-45 Connection EquipmentToken Size Product Number MEMUSB-64FT=Pin 10/100 Signal Gigabit Ethernet Signal RxD+ TxD+ 10 SFP Port Connections Gigabit Ethernet SFP Connection EquipmentSpecification Description 8provides SFP module specificationsSFP-GE-L= 100BASE-FXSFP-GE-F= 1000BASE-LX/LHProduct Number Color 11provides Cwdm SFP module option information for the NPE-G211 Mode-Conditioning Patch Cord for an SFP Module Adapter DTE M/F Pins DCE M/F Pins Mmod Pins Engine G2 15lists the RJ-45 auxiliary port signals for the NPE-G2 OL-4448-12 NPE-G1 and NPE-G2 Installation Configuration Information Preparing for an Upgrade Page Copying the Configuration File to a Flash Disk or PC Card Copying the Configuration FileSystem# format disk0 System# copy running-config disk0 filename Copying the Configuration File to a Tftp ServerRouter# copy startup-config tftp Removing the Network Processing Engine Copying the Configuration File Using a PCPowering Down the Router and Disconnecting Input Power Ensuring Easy Access to the RouterPowering Down the Router Disconnecting AC-Input Power from a Cisco 7200 VXR Router Disconnecting AC-Input Power from a Cisco uBR7246VXR Router Disconnecting DC-Input Power from a Cisco 7200 VXR Router Disconnecting AC-Input Power from a Cisco uBR7225VXR Router66431 Disconnecting DC-Input Power from a Cisco uBR7246VXR Router 66408 66406 Removing the NPE or NSE-1 66605 Basic Guidelines Installing the NPE-G1 or NPE-G2Installing a USB Flash Memory Module or eToken-NPE-G2 Installing a CompactFlash DiskConnecting a USB Flash Memory Module to a Router USB Port Installing an SFP Module-NPE-G2Types of SFP Module Latches Link Actv Gbic Installing a GBIC-NPE-G1Gbic port 0/2 12 Locating the Dimm on the NPE-G2 Replacing the Dimm on the NPE-G213 Installing or Removing the Dimm on the NPE-G2 Sodimm Upgrading the Sdram SODIMMs on the NPE-G1 OptionalRemoving a Sodimm Locate the SODIMMs on the NPE-G115 Removing or Installing an Sdram Sodimm Installing a Sdram SodimmMetal carrier Inserting the NPE-G1 or NPE-G2 into the RouterSlot guides Printed circuit board NPE-G1Installing the NPE-G1 or NPE-G2 Cable-Management Brackets 17 Installing the NPE-G1 or NPE-G2 Cable-Management Bracket Page 66749 21 Attaching Console and Auxiliary Port Cables Rack-mount bracket Cable-management bracket Reconnecting AC-Input Power to the Cisco 7200 VXR Router Reconnecting Input Power and Powering Up the Router24 Connecting AC-Input Power to a Cisco 7200 VXR Router Power OK LED25 Connecting AC-Input Power to a Cisco uBR7246VXR Router Reconnecting AC-Input Power to the Cisco uBR7246VXR RouterReconnecting DC-Input Power to the Cisco 7200 VXR Router Reconnecting AC-Input Power to the Cisco uBR7225VXR Router27 Connecting DC-Input Power to a Cisco 7200 VXR Router 28 Stripping the DC-Input Lines Reconnecting DC-Input Power to a Cisco uBR7246VXR Router 29 Connecting DC-Input Power to a Cisco uBR7246VXR Router Page 66409 Powering Up the Router PA-FE-TX PA-2FE-TX PA-2FE-FX Enabling the Second Processor on the NPE-G1PA-A3-OC3 SMI/SML/MM PA-A6-OC3 SMI/SML/MMUsing show Commands Associated with the mpf Command Error MessagesUsing the show ip interface Command Using the show interface stats CommandRouter# show interface stats Router# show mpf cpu history Using the show mpf cpu CommandUsing the show mpf cpu history Command Hostname show mpf cpuUsing the show mpf interface GigabitEthernet 0/1 Command Using the show mpf interface CommandRouter# show mpf interface GigabitEthernet 0/1 Using the show mpf ip exact-route CommandUsing the show mpf punt Command Using the show version CommandCopying the Saved Configuration to Nvram Router# copy disk2filename running Enter the write commandRouter# copy systemrunning-config nvramstartup-config Downloading the Saved Configuration from the Tftp ServerRouter# copy tftp running-config Name of configuration file router-confg? Router# terminal monitor Configuring the Native Gigabit Ethernet InterfacesAuxiliary and Console Port Information ExampleSpeed 10 100 1000 auto duplex full half auto Configuring the Interface Transmission and Speed ModesSample Configuration for the Gigabit Ethernet Interfaces Following speed/duplex settings are supportedDebugging Resetting the InterfaceClearing Counters Using show Commands to Check the InstallationModel Interface Numbers Syntax Router# show version Router# show interface g0/1 Router# show controllersRouter# format bootflash Upgrading ROMmon on the NPE-G1 or NPE-G2 Router# copy tftp bootflashIf you are in ROMmon, use the ROMmon CLI showmon command Using the upgrade rom-monitor file CommandRouter show rom-monitor Rommon 2 rommon-pref readonly Troubleshooting the UpgradeRouter upgrade rom-monitor preference readonly Changing Preferences to Choose the Other ROMmon ImageUpgrade command with incorrect file type ROMmon Upgrade Error MessagesROMmon upgrade image is too big Hardware does not support ROMmon upgradeUpgrading Fpga on the NPE-G2 Troubleshooting the NPE-G1 or NPE-G2OL-4448-12 Required Tools and Equipment Preparation for InstallationNPE or NSE Requirements Software and Hardware RequirementsNvram U41 NPE-G2 Router Supported NPEs or NSENPE or Compatible Only With Routers Port AdapterNetwork Processing Engine Router Platform NPE-400 Port Adapter Jacket Card SupportSoftware Requirements Network Processing Engine SoftwareNetwork Processing Engine Cisco AS5800 Universal Access Server NSE-1 NPE or NSE Router Platform NPE-1751 NPE-2251NPE or NSE Safety GuidelinesNPE-1751 NPE-2251 Bewaar Deze Instructies Safety WarningsAvvertenza Importanti Istruzioni Sulla Sicurezza Warnung Wichtige SicherheitshinweiseAviso Instruções Importantes DE Segurança Spara Dessa Anvisningar GEM Disse Anvisninger Page Electrical Equipment Guidelines Telephone Wiring GuidelinesPrinted circuit board Metal carrier Electrostatic Discharge PreventionHandling a Port Adapter-Side View Ensuring Easy Access to the Router Removing and Installing the NPE or NSERemoving and Replacing the NPE or NSE Powering Down the Router 66415 66434 57013 Power switch Lead Power receptacle +V lead Disconnecting DC-Input Power from a Cisco uBR7246 Router66406 Removing the NPE or NSE 66605 Removing Dram SIMMs Removing and Installing MemoryReleasing the Simm Spring Latches Cisco 7200 Series Main Memory Simm Installing Dram SIMMsRemoving Sdram DIMMs Sdram Dimm Release latches11 Handling the Dimm Installing Sdram DIMMs12 Inserting the Dimm Removing a Sdram Sodimm Sdram Sodimm Spring latch on the release latchFollow these steps to install the new Sodimm Checking a Sdram Upgrade or ReplacementInstalling the NPE or NSE 66428 66421 OL-4448-12 18 Connecting AC-Input Power to a Cisco 7200 Series Router 66422 20 Connecting DC-Input Power to a Cisco 7200 Series Router 21 Stripping the DC-Input Lines Reconnecting DC-Input Power to a Cisco uBR7246VXR Router 22 Connecting DC-Input Power to a Cisco uBR7246VXR Router Page 66409 Powering Up the Router OL-4448-12 NSE Configuration Tasks NPE Configuration Tasks10-1 10-2 Boot Changes in Cisco IOS Release10-3 10-4 Troubleshooting the NPE-100 Through NPE-400NPE or NSE show Commands Using the show version Command10-5 Using the show c7200 CommandRouter# show c7200 10-6 NSE-1 show CommandsUsing the show pxf accounting ? Command and Subcommands Sample output for these commands and subcommands follows10-7 Using the show pxf crash CommandRouter# show pxf crash 10-8 Using the show pxf info CommandPxf info 10-9 Using the show pxf interface CommandUsing the show pxf feature ? Command and Subcommands Router# show pxf feature ?Router# show pxf feature nat stat NSE-1 Error MessagesFeature Nat ? Router# show pxf feature nat entryPXF Troubleshooting Information Using Debugging Commands and PXF10-11 10-12 High Route Processor CPU Usage10-13 WFQ Queues Removing a Power Supply from a Cisco 7200 Series Router10-14 10-15 Replacing a Power Supply in a Cisco 7200 Series RouterRepeat through for a second power supply if present Align the power supply to the power supply bay10-16 10-17 10-18 IN-1 CompactFlash Disk specificationsIN-2 Torubleshooting Configuration tasksError messages Memory Configurations Show commandsIN-4 Tools and Equipment