Troubleshooting the Upgrade | Cisco Systems NPE-175, NPE-225

Chapter 7 NPE-G1 and NPE-G2 Installation and Configuration Information

Troubleshooting the Upgrade

Running new upgrade for first time

System Bootstrap, Version 12.2(20031011:151758) [biff]

Copyright (c) 1994-2003 by cisco Systems, Inc.

ROM:Rebooted by watchdog hard reset

C7200 platform with 1048576 Kbytes of main memory

Upgrade ROMMON initialized rommon 1 >

Note It is advisable to load a known good Cisco IOS image after a ROMmon upgrade.

Changing Preferences to Choose the Other ROMmon Image

To use the other ROMmon image, use one of the following commands to make the change depending on whether you are in Cisco IOS or in ROMmon:

•In Cisco IOS, use the upgrade rom-monitor preference command to change to the other ROMmon image:

upgrade rom-monitor preference [readonly upgrade]

Example:

Router: upgrade rom-monitor preference readonly

You are about to mark ReadOnly region of ROMMON for the highest boot preference.

Proceed? [confirm]

Done! Router must be reloaded for this to take effect.

•In ROMmon, use the ROMmon CLI rommon-prefcommand to change to the other ROMmon image:

rommon-pref [readonly upgrade]

Example:

rommon 2 > rommon-pref readonly

Troubleshooting the Upgrade

This section contains sample error messages that appear if an upgrade fails, or if an upgrade is successful, but the upgrade image is corrupted.

Network Processing Engine and Network Services Engine Installation and Configuration

	OL-4448-12	7-65

Image 151

Cisco Systems NPE-175, NPE-225 manual Troubleshooting the Upgrade, Changing Preferences to Choose the Other ROMmon Image

Contents

Customer Order Number Text Part Number OL-4448-12 Americas HeadquartersPage Iii N T E N T S NSE-1 Overview Bandwidth Requirements Using the show ip interface Command Vii Debugging Resetting the Interface Clearing Counters Viii Installing Dram SIMMs D E OL-4448-12 Document Document Revision HistoryDate Change Summary Organization ObjectivesSection Title Description Related Documentation Obtaining Documentation and Submitting a Service Request Software Requirements Supported Platforms Components NPE-150 NPE-200 Terms and Acronyms System Management Functions NPE-100, NPE-150, and NPE-200 Memory Information Total DRAM1 Bank Quantity Bank Product Number NPE-100 Memory InformationNPE-150 Memory Information Memory Type Size Quantity Description NPE-100 Baord Memory Type Size Quantity Description NPE-200 Board NPE-200 Memory InformationMEM-NPE-32 MB2 Component Location on NPE-175 and NPE-225 Description and Overview NPE-175 and NPE-225 Overview Sdram Dimm U15 NPE-225 System Management Functions NPE-175 NPE-175 and NPE-225 Memory InformationComponent Location on MEM-SD-NSE-256MB Total Sdram Bank Quantity Product NumberMEM-SD-NPE-64MB MEM-SD-NPE-128MB NPE-300 and NPE-400 Overview NPE-300 and NPE-400 Description and Overview Sodimm J1 System Management Functions Router# show version NPE-300 and NPE-400 Memory Information MEM-SD-NPE-32MB Memory Type Size Quantity DescriptionMB Dimm Total SDRAM1 Bank Quantity Product Number3 Memory Type Size Quantity Description NPE-400 Board MEM-SD-NPE-256MBMB Sodimm OL-4448-12 NSE-1 Description and Overview NSE-1 Overview NSE-1 System Management Functions NSE-1 Memory Information Total Sdram Sdram Bank Quantity Product Number Memory Type Size Quantity Description On the NSE-1 Board OL-4448-12 NPE-G1 Overview Bandwidth NPE-G1 Description and Overview Sodimm 2 J4 Midplane connectors Boot ROM Flash memoryBCM1250 system Temperature sensor Keying post Nvram NPE-G1 Interfaces Interfaces and LEDs There is traffic CompactFlash DiskLED Label Color Installing and Removing a CompactFlash Disk Summary of Important NPE-G1 Information System Management Functions Memory Type Size Quantity Description NPE-G1 Board NPE-G1 Memory Information Ethernet and Fast Ethernet RJ-45 Connection Equipment Connection Equipment and SpecificationsMemory Size Product Number Pin 10/100 Signal Gigabit Ethernet Signal RJ-45 connectorTx Data+ Tx A+ Tx a Rx Data+ Rx B+ Tx C+ Rx D+ Hub RouterRouter Hub DTE Gigabit Ethernet Gbic Connection Equipment Fiber-optic link spans of up to 6.2 miles 1000BASELX/LH10 km Fiber Type Micron MHz/km Cable Distance Modal Wavelength Core Size Bandwidth Maximum GBIC-LX/LH Transmit Power Receive PowerMinimum Maximum Power Budget Mode-Conditioning Patch Cord Description Console and Auxiliary Port Connection Equipment 12 Identifying a Roll-Over Cable Adapter DTE M/F Pins DCE M/F Pins Mmod Pins Mmod RJ-45 Console Port Signals and PinoutsFdte Fdce RJ-45 Auxiliary Port Signals and Pinouts Fiber Optic Cleaning InformationPin Signal Direction Description NPE-G2 Overview NPE-G2 Description and Overview 1illustrates the NPE-G2 and its major components Bandwidth Requirements Interfaces Network Processing Engine G2 LEDs Color Description Installing and Removig a CompactFlash Disk USB Ports Summary of Important NPE-G2 Information System Management Functions Cisco Development Test Version NPE-G2 Memory Information and Specifications MEM-NPE-G2-2GB= Sdram GB DDR SdramTotal Sdram Sdram Bank MEM-NPE-G2-1GB= MEMUSB-128FT= Ethernet and Fast Ethernet RJ-45 Connection EquipmentToken Size Product Number MEMUSB-64FT= Pin 10/100 Signal Gigabit Ethernet Signal RxD+ TxD+ 10 SFP Port Connections Gigabit Ethernet SFP Connection Equipment Specification Description 8provides SFP module specifications SFP-GE-L= 100BASE-FXSFP-GE-F= 1000BASE-LX/LH Product Number Color 11provides Cwdm SFP module option information for the NPE-G2 11 Mode-Conditioning Patch Cord for an SFP Module Adapter DTE M/F Pins DCE M/F Pins Mmod Pins Engine G2 15lists the RJ-45 auxiliary port signals for the NPE-G2 OL-4448-12 NPE-G1 and NPE-G2 Installation Configuration Information Preparing for an Upgrade Page Copying the Configuration File to a Flash Disk or PC Card Copying the Configuration FileSystem# format disk0 System# copy running-config disk0 filename Copying the Configuration File to a Tftp Server Router# copy startup-config tftp Removing the Network Processing Engine Copying the Configuration File Using a PC Powering Down the Router and Disconnecting Input Power Ensuring Easy Access to the RouterPowering Down the Router Disconnecting AC-Input Power from a Cisco 7200 VXR Router Disconnecting AC-Input Power from a Cisco uBR7246VXR Router Disconnecting DC-Input Power from a Cisco 7200 VXR Router Disconnecting AC-Input Power from a Cisco uBR7225VXR Router 66431 Disconnecting DC-Input Power from a Cisco uBR7246VXR Router 66408 66406 Removing the NPE or NSE-1 66605 Basic Guidelines Installing the NPE-G1 or NPE-G2 Installing a USB Flash Memory Module or eToken-NPE-G2 Installing a CompactFlash Disk Connecting a USB Flash Memory Module to a Router USB Port Installing an SFP Module-NPE-G2 Types of SFP Module Latches Link Actv Gbic Installing a GBIC-NPE-G1Gbic port 0/2 12 Locating the Dimm on the NPE-G2 Replacing the Dimm on the NPE-G2 13 Installing or Removing the Dimm on the NPE-G2 Sodimm Upgrading the Sdram SODIMMs on the NPE-G1 OptionalRemoving a Sodimm Locate the SODIMMs on the NPE-G1 15 Removing or Installing an Sdram Sodimm Installing a Sdram Sodimm Metal carrier Inserting the NPE-G1 or NPE-G2 into the RouterSlot guides Printed circuit board NPE-G1 Installing the NPE-G1 or NPE-G2 Cable-Management Brackets 17 Installing the NPE-G1 or NPE-G2 Cable-Management Bracket Page 66749 21 Attaching Console and Auxiliary Port Cables Rack-mount bracket Cable-management bracket Reconnecting AC-Input Power to the Cisco 7200 VXR Router Reconnecting Input Power and Powering Up the Router 24 Connecting AC-Input Power to a Cisco 7200 VXR Router Power OK LED 25 Connecting AC-Input Power to a Cisco uBR7246VXR Router Reconnecting AC-Input Power to the Cisco uBR7246VXR Router Reconnecting DC-Input Power to the Cisco 7200 VXR Router Reconnecting AC-Input Power to the Cisco uBR7225VXR Router 27 Connecting DC-Input Power to a Cisco 7200 VXR Router 28 Stripping the DC-Input Lines Reconnecting DC-Input Power to a Cisco uBR7246VXR Router 29 Connecting DC-Input Power to a Cisco uBR7246VXR Router Page 66409 Powering Up the Router PA-FE-TX PA-2FE-TX PA-2FE-FX Enabling the Second Processor on the NPE-G1PA-A3-OC3 SMI/SML/MM PA-A6-OC3 SMI/SML/MM Using show Commands Associated with the mpf Command Error Messages Using the show ip interface Command Using the show interface stats CommandRouter# show interface stats Router# show mpf cpu history Using the show mpf cpu CommandUsing the show mpf cpu history Command Hostname show mpf cpu Using the show mpf interface GigabitEthernet 0/1 Command Using the show mpf interface Command Router# show mpf interface GigabitEthernet 0/1 Using the show mpf ip exact-route CommandUsing the show mpf punt Command Using the show version Command Copying the Saved Configuration to Nvram Router# copy disk2filename running Enter the write command Router# copy systemrunning-config nvramstartup-config Downloading the Saved Configuration from the Tftp ServerRouter# copy tftp running-config Name of configuration file router-confg? Router# terminal monitor Configuring the Native Gigabit Ethernet InterfacesAuxiliary and Console Port Information Example Speed 10 100 1000 auto duplex full half auto Configuring the Interface Transmission and Speed ModesSample Configuration for the Gigabit Ethernet Interfaces Following speed/duplex settings are supported Debugging Resetting the Interface Clearing Counters Using show Commands to Check the InstallationModel Interface Numbers Syntax Router# show version Router# show interface g0/1 Router# show controllers Router# format bootflash Upgrading ROMmon on the NPE-G1 or NPE-G2 Router# copy tftp bootflash If you are in ROMmon, use the ROMmon CLI showmon command Using the upgrade rom-monitor file CommandRouter show rom-monitor Rommon 2 rommon-pref readonly Troubleshooting the UpgradeRouter upgrade rom-monitor preference readonly Changing Preferences to Choose the Other ROMmon Image Upgrade command with incorrect file type ROMmon Upgrade Error MessagesROMmon upgrade image is too big Hardware does not support ROMmon upgrade Upgrading Fpga on the NPE-G2 Troubleshooting the NPE-G1 or NPE-G2 OL-4448-12 Required Tools and Equipment Preparation for Installation NPE or NSE Requirements Software and Hardware RequirementsNvram U41 NPE-G2 Router Supported NPEs or NSENPE or Compatible Only With Routers Port Adapter Network Processing Engine Router Platform NPE-400 Port Adapter Jacket Card SupportSoftware Requirements Network Processing Engine Software Network Processing Engine Cisco AS5800 Universal Access Server NSE-1 NPE or NSE Router Platform NPE-1751 NPE-2251 NPE or NSE Safety GuidelinesNPE-1751 NPE-2251 Bewaar Deze Instructies Safety Warnings Avvertenza Importanti Istruzioni Sulla Sicurezza Warnung Wichtige SicherheitshinweiseAviso Instruções Importantes DE Segurança Spara Dessa Anvisningar GEM Disse Anvisninger Page Electrical Equipment Guidelines Telephone Wiring Guidelines Printed circuit board Metal carrier Electrostatic Discharge Prevention Handling a Port Adapter-Side View Ensuring Easy Access to the Router Removing and Installing the NPE or NSE Removing and Replacing the NPE or NSE Powering Down the Router 66415 66434 57013 Power switch Lead Power receptacle +V lead Disconnecting DC-Input Power from a Cisco uBR7246 Router 66406 Removing the NPE or NSE 66605 Removing Dram SIMMs Removing and Installing Memory Releasing the Simm Spring Latches Cisco 7200 Series Main Memory Simm Installing Dram SIMMs Removing Sdram DIMMs Sdram Dimm Release latches 11 Handling the Dimm Installing Sdram DIMMs 12 Inserting the Dimm Removing a Sdram Sodimm Sdram Sodimm Spring latch on the release latch Follow these steps to install the new Sodimm Checking a Sdram Upgrade or Replacement Installing the NPE or NSE 66428 66421 OL-4448-12 18 Connecting AC-Input Power to a Cisco 7200 Series Router 66422 20 Connecting DC-Input Power to a Cisco 7200 Series Router 21 Stripping the DC-Input Lines Reconnecting DC-Input Power to a Cisco uBR7246VXR Router 22 Connecting DC-Input Power to a Cisco uBR7246VXR Router Page 66409 Powering Up the Router OL-4448-12 NSE Configuration Tasks NPE Configuration Tasks10-1 10-2 Boot Changes in Cisco IOS Release 10-3 10-4 Troubleshooting the NPE-100 Through NPE-400NPE or NSE show Commands Using the show version Command 10-5 Using the show c7200 CommandRouter# show c7200 10-6 NSE-1 show CommandsUsing the show pxf accounting ? Command and Subcommands Sample output for these commands and subcommands follows 10-7 Using the show pxf crash CommandRouter# show pxf crash 10-8 Using the show pxf info CommandPxf info 10-9 Using the show pxf interface CommandUsing the show pxf feature ? Command and Subcommands Router# show pxf feature ? Router# show pxf feature nat stat NSE-1 Error MessagesFeature Nat ? Router# show pxf feature nat entry PXF Troubleshooting Information Using Debugging Commands and PXF10-11 10-12 High Route Processor CPU Usage 10-13 WFQ Queues Removing a Power Supply from a Cisco 7200 Series Router10-14 10-15 Replacing a Power Supply in a Cisco 7200 Series Router Repeat through for a second power supply if present Align the power supply to the power supply bay10-16 10-17 10-18 IN-1 CompactFlash Disk specifications IN-2 Torubleshooting Configuration tasksError messages Memory Configurations Show commands IN-4 Tools and Equipment