SUPER MICRO Computer H8QME-2, H8QM8-2 user manual Returning Merchandise for Service

Models: H8QME-2 H8QM8-2

1 80
Download 80 pages 35.9 Kb
Page 52
Image 52

H8QM8-2/H8QME-2 User's Manual

Question: Why can't I turn off the power using the momentary power on/off switch?

Answer: The instant power off function is controlled in BIOS by the Power But- ton Mode setting. When the On/Off feature is enabled, the serverboard will have instant off capabilities as long as the BIOS has control of the system. When the Standby or Suspend feature is enabled or when the BIOS is not in control such as during memory count (the first screen that appears when the system is turned on), the momentary on/off switch must be held for more than four seconds to shut down the system. This feature is required to implement the ACPI features on the serverboard.

Question: How do I connect the ATA133 cable to my IDE device(s)?

Answer: The 80-wire/40-pin high-density ATA133 IDE cable that came with your system has two connectors to support two drives. This special cable must be used to take advantage of the speed the ATA133 technology offers. Connect the blue

connector to the onboard IDE header and the other connector(s) to your hard

drive(s). Consult the documentation that came with your disk drive for details on actual jumper locations and settings.

3-4 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required be- fore any warranty service will be rendered. You can obtain service by calling your vendor for a Returned Merchandise Authorization (RMA) number. When returning to the manufacturer, the RMA number should be prominently displayed on the outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and handling charges will be applied for all orders that must be mailed when service is complete.

For faster service, RMA authorizations may be requested online (http://www. supermicro.com/support/rma/).

This warranty only covers normal consumer use and does not cover damages in- curred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

During the warranty period, contact your distributor first for any product problems.

3-4

Page 52
Image 52
SUPER MICRO Computer H8QME-2, H8QM8-2 user manual Returning Merchandise for Service