SVAT ELECTRONICS
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Delete User: Delete user account.
Current Users: Currently registered users.
Reboot: Restart the Network DVR.
Firmware update: Updates the firmware, if a new firmware version becomes available. Firmware updates may be available at www.SVAT.com (advanced users only).
Restore factory default configuration: Click “Restore factory default configuration” to return to factory default settings (Please restart the Network DVR after setup has been completed)
9. DVR TROUBLESHOOTING
Before calling technical support 1.866.946.7828, try the following troubleshooting tips:
Problem | Solution | |
| - Make sure the TV/monitor is on the correct input channel | |
No picture | - Check all connections and make sure cameras/DVR | |
| are powered on | |
| - Make sure that audio is enabled in the DVR menu | |
| - If using a microphone, ensure that it is connected and | |
No sound | turned on | |
- If using an audio supported camera, ensure that sound | ||
| ||
| is enabled | |
| - Check all RCA audio connections | |
No images is shown on the | - Please follow “8.4.1 Install ActiveX”, setup the IE set- | |
web page | tings, and install ActiveX. | |
| - Please check your firewall or antivirus software. | |
| Some software may block IP edit from accessing the | |
IPEdit is unable to detect | network. In Windows Firewall, you may have to add | |
IPedit.exe to the “exceptions” list. | ||
the DVR’s IP Address | ||
- Reconnect the Ethernet cable | ||
| ||
| - See the network guide for more troubleshooting tips. | |
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CLEARVU4 | 41 |
