Problem | Solution | | | | | | |
No picture. | –Check if the TV is switched on. | | | | | | |
| | –Check the video connection. | | | | | | |
| | –Check the Video cable connection to the TV (See “Connection to a TV”). |
| | –Set progressive scanning mode correctly. Set it on only if your TV is compatible |
| | with Progressive Scan and you are using the Component Video connections. |
| Distorted picture. | –Sometimes a small amount of picture distortion may appear. This is |
| | not a malfunction. | | | | | | |
| | –Connect the player directly to the TV. | | | | | | |
Completely distorted picture or black/white picture | –Connect the player directly to the TV. | | | | | | |
with DVD. | –Make sure the disc is compatible with the player. | | | | | | |
| | –Check if the INTERLACE/PROGRESSIVE mode is set correctly. (See page 10.) |
| Picture freezes momentarily during playback. | –Check the disc for fingerprints, scratches and clean with a soft cloth |
| | wiping from center to edge. | | | | | | |
| No sound or distorted sound. | –Adjust the volume. | | | | | | |
| | –Check that the AV Receiver and the Speaker Unit are connected correctly. |
| No audio at digital output. | –Check the digital connections. | | | | | | |
| | –Check if the audio format of the selected language matches your |
| | receiver capabilities. | | | | | | |
No DTS audio is output. | –This system does not support DTS audio. This is not a malfunction. |
Low hum or buzz sound. | –Place speakers as far away as possible from electrical devices that |
| | may be causing interference. | | | | | | |
There is no sound from the center and | –Make sure the center and rear speakers are connected correctly. |
rear speakers. | –Press [SURROUND] to select a correct surround setting. |
| | –Make sure the source you are playing is recorded or broadcast in |
| | surround sound (Dolby Pro Logic II, Dolby Digital, etc.). |
Radio reception is poor. | –Tune in to the correct frequency. | | | | | | |
| | –If the signal is too weak, adjust the antenna or connect an external |
| | antenna for better reception. | | | | | | |
| | –Place the antenna farther away from any equipment that may be |
| | causing the noise. | | | | | | |
| No power. | –Check if the AC power cord is properly connected. | | | | | | |
| | –Unplug outlets once and wait for 5-10 seconds and then plug in again. |
| Disc cannot be played. | –Clean the disc. | | | | | | |
| | –Ensure the disc is inserted correctly. | | | | | | |
| | –Check if the disc is defective by trying another disc. | | | | | | |
| | –Cancel the parental lock or change the control level. | | | | | | |
| | –Insert a correct disc that plays on this player. | | | | | | |
| | –Handle a disc with special care so that it does not have fingerprints, |
| | scratches or dusts on its surface. | | | | | | |
No return to start-up screen when disc is removed. –Reset the player by switching off, then turn on again. | | | | | | |
The player/receiver does not respond | –Aim the remote control directly at the sensor on the front of the player/receiver. |
to the remote control. | –Reduce the distance to the player/receiver. | | | | | | |
| | –Replace the batteries in the remote control. | | | | | | |
| | –Re-insert the batteries with their polarities (+/- signs) as indicated. |
| | –Tune your radio to an empty AM station so that you hear a lot of noises. Then, |
| | turn the volume up. If you hear some signal sound from the radio by pressing |
| | buttons on the remote control, the remote control is working. | | | | | | |
Buttons do not work or the player/receiver | –Unplug the AC cord from the AC outlet for 5-10 seconds to reset the |
stops responding. | system completely. | | | | | | |
The player cannot read CDs/DVDs. | –Use a commonly available CD/DVD cleaner and clean the lens |
| | before sending the player for repair. | | | | | | |
| Angle does not switch. | –The angle cannot be switched which do not contain multiple angles. |
| | In some cases multiple angles are only recorded for specific scenes. |
Playback does not start when the title is selected. | –Check the “PARENTAL” setting. | | | | | | |
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Forgot the password for the parental lock. | –Enter the default password “4737”. Your forgotten password will be cleared. |
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Disc cannot be inserted. | –Check if any disc is already in. | | | | | | |
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Disc cannot be taken out. | –Press and hold [EJECT A] on the front panel for more than 5 seconds. |
The player cannot operate with the front panel buttons. | –Follow the illustration below and attach the panel correctly. | | | | | | |
The front panel of the DVD/CD Player came off. | | | | | | | | | | | | |
| | | | | | | Catch | Click! |
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| | | | | | | | | | | Click! |
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| | Stopper | | | | | | |
