2.5 USB FDD Troubleshooting

2 Troubleshooting Procedures

2.5USB FDD Troubleshooting

This section describes how to determine if the USB FDD is functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.

Procedure 1: USB FDD Head Cleaning Check

Procedure 2: Diagnostic Test Program Execution Check

Procedure 3: Connector Check

Procedure 4: Replacement Check

Procedure 1 USB FDD Head Cleaning Check

USB FDD head cleaning operation details are given in Chapter 3, Tests and Diagnostics.

Insert the Diagnostics Disk in the computer’s floppy disk drive, turn on the computer and run the test. Clean the USB FDD heads using the cleaning kit. If the USB FDD still does not function properly after cleaning, go to Procedure 2.

If the test program cannot be executed, go to Procedure 3 and Procedure 4.

PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]

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Toshiba r500 manual USB FDD Troubleshooting Troubleshooting Procedures, Procedure 1 USB FDD Head Cleaning Check