Toshiba r500 manual Troubleshooting Procedures Troubleshooting Flowchart

2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart

2.2Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which FRU malfunctions. Before going through the flowchart steps, check the following:

‰Ask the user if a password is registered and, if it is, ask him or her to enter the password.

‰Make sure that Toshiba Windows is installed on the hard disk. Non-Toshiba operating systems can cause the computer malfunction.

‰Make sure all optional equipment is removed from the computer.

‰Make sure the USB FDD and optical drive are empty.

2-2 [CONFIDENTIAL] PORTEGE R500 Maintenance Manual (960-634)