2.6 HDD Troubleshooting

2 Troubleshooting Procedures

Procedure 5 Connector Check and Replacement Check

The HDD may be disconnected, or the HDD, HDD FPC or system board may be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks:

Check 1 Make sure the HDD is firmly connected to CN1800 on the system board.

If any of the connections are loose, reconnect firmly and repeat Procedure 1. If there is still an error, go to Check 2.

Check 2 The HDD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 3.

Check 3 The HDD FPC may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists, perform Check 4.

Check 4 The System board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.

PORTEGE R500 Maintenance Manual (960-634) [CONFIDENTIAL]

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Toshiba r500 manual Procedure 5 Connector Check and Replacement Check