2 Troubleshooting Procedures

2.3 Power Supply Troubleshooting

 

Check 1 Compare the patterns in the hexadecimal error code to the tables below.

 

‰ AC Adaptor

 

 

 

 

 

 

 

 

 

 

 

 

Error code

 

Meaning

 

 

 

 

 

 

 

 

 

10h

AC Adaptor output voltage is over 16.5V.

 

 

 

 

 

 

 

 

 

11h

Express Port Replicator voltage is over 16.5V.

 

 

 

 

 

 

 

 

 

12h

Current from the DC power supply is over 6.60A.

 

 

 

 

 

 

 

 

 

13h

Current from the DC power supply is over 0.5A when there is no load.

 

 

 

 

 

 

 

 

 

14h

The compensation value of [0A] is not within the limits from design

 

 

 

 

 

data (+/- 481mA).

 

 

 

 

 

 

 

 

 

‰ 1st Battery

 

 

 

 

 

 

 

 

 

 

 

 

Error code

 

Meaning

 

 

 

 

 

 

 

 

 

22h

1st battery discharge current over 0.5A when there is no load.

 

 

 

 

 

 

 

 

 

23h

1st battery charge current is over 3.5A in charging.

 

 

 

 

 

 

 

 

 

24h

The compensation value of [0A] is not within the limits from design

 

 

 

data (+/- 400mA).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

25h

1st battery charge current is over 0.3A in not charging.

 

 

 

 

 

 

 

 

‰ 2nd Battery

 

 

 

 

 

 

 

 

 

 

 

 

Error code

 

Meaning

 

 

 

 

 

 

 

 

 

32h

2nd battery discharge current is over 0.5A when there is no load.

 

 

 

 

 

 

 

 

 

33h

2nd battery charge current is over 2.7A in charging.

 

 

 

 

 

 

 

 

 

34h

The compensation value of [0A] is not within the limits from design

 

 

 

 

 

data (+/- 400mA).

 

 

 

 

35h

2nd battery charge current is over 0.3A in not charging.

 

 

 

 

 

 

 

 

‰ S3V output

 

 

 

 

 

 

 

 

 

 

 

 

Error code

 

 

Meaning

 

 

 

 

 

 

 

 

 

40h

 

S3V voltage is over 3.47V when the computer is powered on/off.

 

 

 

 

 

 

 

 

 

45h

 

S3V voltage is under 3.14V in normal conditions.

 

 

 

 

 

 

 

 

 

46h

 

S3V voltage is under 3.14V when the computer is booting up.

 

 

 

 

 

 

 

 

2-8

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PORTEGE R500 Maintenance Manual (960-634)

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Toshiba r500 manual ‰ 1st Battery