Symbol Technologies MC70 Maintenance & Troubleshooting 6 - 3

Maintenance & Troubleshooting 6 - 3

Tapping the window

buttons or icons does

not activate the

corresponding feature.

Screen is not

calibrated correctly. Re-calibrate the screen. See Calibrating the Screen on p age 1-8.

The system is not

responding. Warm boot the system. See Resetting the EDA on page 2-24.

A message app ea rs

stating that the EDA

memory is full.

T oo many files stored

on the EDA. Delete unused memos and records. If necessary, save these

records on the host computer (o r use an SD card for additional

memory).

Too many

applications installed

on the EDA.

Remove user-installed applications on the EDA to recover memory.

Select Start - Settings - System tab and t ap the Remo ve Progra ms

icon. Select the un us ed pro g ra m and tap Remove.

EDA keeps powering

down to protect

memory contents.

The EDA’s battery is

low. Recharge the battery.

The radio is powered

on for a long time. Because this mode requires battery power, power it off when not

needed. Using the SetDeviceState() API (refer to the SMDK Help

File), set the Bluetooth to D4 power state.

The EDA does not

accept scan input. Scanning application

is not loaded. Load a scanning application on the EDA. See the system

administrator.

Unreadable bar

code. Ensure the symbol is not defaced.

Distance between

exit window and bar

code is incorrect.

Place the EDA within proper scanning range.

EDA is not

programmed for the

bar code.

Program the EDA to accept the type of bar code being scanned.

EDA is not

programmed to

generate a beep.

If the EDA does not beep on a good decode, set the application to

generate a beep on good decode.

Battery is low. If the scanner stops emitting a laser beam upon a trigger press,

check the battery level. When the battery is low, the scanner shuts

off be fore the EDA low battery condition notification.

Note: If the scanner is still not reading symbols, contact the

distributor or Symbol Technologies.

Table 6-1

Troubleshooting the EDA (Continued)

Problem Cause Solution

Contents

Main Page Page ii MC70 User Guide Patents iii Revision History Changes to the original manual are listed below: Page Table of Contents vi MC70 User Guide Table of Contents - vii viii MC70 User Guide Table of Contents - ix Page About This Guide Documentation Set xii MC70 User Guide Configurations About This Guide xiii Chapter Descriptions Notational Conventions xiv MC70 User Guide Related Documents Service Information Symbol Support Center About This Guide xv xvi MC70 User Guide Chapter 1 Getting Started Chapter 1 Figure 1-1 MC70 Front View 1 - 2 MC70 User Guide Unpacking Getting Started 1 - 3 Accessories 1 - 4 MC70 User Guide Getting Started Installing and Removing the Main Battery Installing the Main Battery Getting Started 1 - 5 Removing the Main Battery 1 - 6 MC70 User Guide Charging the Battery Charging the Main Battery and Memory Backup Battery Getting Started 1 - 7 Charging Spare Batteries 1 - 8 MC70 User Guide Charging Temperature Powering On the EDA Calibrating the Screen Checking Battery Status Getting Started 1 - 9 SIM Card 1 - 10 MC70 User Guide Adjusting the Handstrap Getting Started 1 - 11 Removing the Screen Protector Battery Management 1 - 12 MC70 User Guide Changing the Power Settings Changing the Backlight Settings Changing the Keypad Backlight Settings Turning Off the Radios Turning Off the WLAN Radio Getting Started 1 - 13 Turning Off the Bluetooth and WAN Radios Page Chapter 2 Using the MC70 Chapter 2 Chapter 2 Status Icons 2 - 2 MC70 User Guide Using the MC70 2 - 3 Speaker Icon Page Page 2 - 6 MC70 User Guide Instant Message Icon Page 2 - 8 MC70 User Guide LED Indicators Using the MC70 2 - 9 Keypads Numeric Keypad Configuration 2 - 10 MC70 User Guide Using the MC70 2 - 11 2 - 12 MC70 User Guide Using the MC70 2 - 13 QWERTY Keypad Configuration 2 - 14 MC70 User Guide Using the MC70 2 - 15 2 - 16 MC70 User Guide Using the MC70 2 - 17 Special Character Key 2 - 18 MC70 User Guide Using the MC70 2 - 19 Function Buttons Stylus 2 - 20 MC70 User Guide Using a Headset Data Capture ! Using the MC70 2 - 21 Linear Scanning Imaging Operational Modes Scanning Considerations 2 - 22 MC70 User Guide Linear Scanning Using the MC70 2 - 23 Imager Scanning 2 - 24 MC70 User Guide Resetting the EDA Performing a Warm Boot Performing a Cold Boot Using the MC70 2 - 25 Waking the EDA Locking the EDA Page Chapter 3 Using Bluetooth Chapter 3 Adaptive Frequency Hopping 3 - 2 MC70 User Guide Security Turning the Bluetooth Radio Mode On and Off Page 3 - 4 MC70 User Guide Warm Boot Suspend Resume Modes Wizard Mode Using Bluetooth 3 - 5 3 - 6 MC70 User Guide Explorer Mode Using Bluetooth 3 - 7 - - Discovering Bluetooth Device(s) 3 - 8 MC70 User Guide Bonding with Discovered Device(s) Using Bluetooth 3 - 9 3 - 10 MC70 User Guide Renaming a Bonded Device Using Bluetooth 3 - 11 Deleting a Bonded Device 3 - 12 MC70 User Guide Accepting a Bond Discovering Services Using Bluetooth 3 - 13 File Transfer Services 3 - 14 MC70 User Guide Creating a New File or Folder Deleting a File Getting a File Using Bluetooth 3 - 15 Connecting to the Internet Using an Access Point Dial-Up Networking Services 3 - 16 MC70 User Guide Using Bluetooth 3 - 17 3 - 18 MC70 User Guide Adding a Dial-up Entry Using Bluetooth 3 - 19 Object Exchange Push Services Sending a Contact 3 - 20 MC70 User Guide Sending a Picture Using Bluetooth 3 - 21 Headset Services 3 - 22 MC70 User Guide Serial Port Services Using Bluetooth 3 - 23 ActiveSync Using Serial Port Services 3 - 24 MC70 User Guide Personal Area Network Services Using Bluetooth 3 - 25 Bluetooth Settings Device Info Tab Services Tab 3 - 26 MC70 User Guide Dial-Up Networking Service Using Bluetooth 3 - 27 File Transfer Service Hands-Free Service 3 - 28 MC70 User Guide Headset Service OBEX Object Push Service Using Bluetooth 3 - 29 Personal Area Networking Service Serial Port Service 3 - 30 MC70 User Guide Security Tab Using Bluetooth 3 - 31 Discovery Tab Virtual COM Port Tab 3 - 32 MC70 User Guide Miscellaneous Tab Chapter 4 Using the MC7004/MC7094 Phone Chapter 4 Accessing the Phone Keypad 4 - 2 MC70 User Guide Making a Call Using the Keypad Turning the Phone On and Off (Flight Mode) Using the MC7004/MC7094 Phone 4 - 3 Answering a Call Audio Modes 4 - 4 MC70 User Guide Incoming Call Features Muting a Call Using the MC7004/MC7094 Phone 4 - 5 Taking Notes 4 - 6 MC70 User Guide Using Speed Dial Adding a Speed Dial Entry Using the MC7004/MC7094 Phone 4 - 7 4 - 8 MC70 User Guide Editing a Speed Dial Entry Using the MC7004/MC7094 Phone 4 - 9 Deleting a Speed Dial Entry 4 - 10 MC70 User Guide Making a Speed Dial Call Using the MC7004/MC7094 Phone 4 - 11 Using Call History 4 - 12 MC70 User Guide Managing Call History Changing the Call History View Resetting the Recent Calls Counter Using the MC7004/MC7094 Phone 4 - 13 Deleting Call History Items by Call Date 4 - 14 MC70 User Guide Deleting All Call History Items Viewing Call Status Using the MC7004/MC7094 Phone 4 - 15 Using the Call History Menu 4 - 16 MC70 User Guide Using Contacts Swapping Calls Using the MC7004/MC7094 Phone 4 - 17 Conference Calling 4 - 18 MC70 User Guide Text Messaging Sending a Message Using the MC7004/MC7094 Phone 4 - 19 Page Chapter 5 Accessories Chapter 5 Cables Cradles Miscellaneous Headset Multi Media Card (MMC) / Secure Digital (SD) Card ! Accessories 5 - 3 Single Slot USB/Serial Cradle 5 - 4 MC70 User Guide Charging the EDA Battery Connect the cradle to power. Insert the EDA into the EDA slot to begin charging. EDA Battery Charging Charging the Spare Battery Spare Battery Charging Four Slot Ethernet Cradle 5 - 6 MC70 User Guide Charging H INWEIS Accessories 5 - 7 VCD7000 Vehicle Cradle Charging the EDA Battery 5 - 8 MC70 User Guide Removing the EDA Charging the Spare Battery Accessories 5 - 9 5 - 10 MC70 User Guide Four Slot Spare Battery Charger MC70 Spare Battery Shim Installation MC70 Battery Shim Installation Before charging a spare battery, snap the MC70 shim into the battery slot as shown in Figure 5-10. H INWEIS Spare Battery Charging 5 - 12 MC70 User Guide Magnetic Stripe Reader (MSR) Attaching and Removing the MSR Accessories 5 - 13 Using the MSR TRG7000 Trigger Handle Page Accessories 5 - 15 Using a Cradle 5 - 16 MC70 User Guide Cables Accessories 5 - 17 Battery Charging and Operating Power LED Charge Indications Page Chapter 6 Maintenance & Troubleshooting Chapter 6 Maintaining the EDA - - - - - - 6 - 2 MC70 User Guide Troubleshooting EDA Maintenance & Troubleshooting 6 - 3 6 - 4 MC70 User Guide Bluetooth Connection Maintenance & Troubleshooting 6 - 5 6 - 6 MC70 User Guide Single Slot USB/Serial Cradle Maintenance & Troubleshooting 6 - 7 Four Slot Ethernet Cradle 6 - 8 MC70 User Guide Vehicle Cradle Four Slot Spare Battery Charger Maintenance & Troubleshooting 6 - 9 Cables Magnetic Stripe Reader 6 - 10 MC70 User Guide Trigger Handle Appendix A Technical Specifications Chapter A Appendix A MC70 Technical Specifications EDA Technical Specifications A - 2 MC70 User Guide EDA Technical Specifications (Continued) Technical Specifications A - 3 EDA Technical Specifications (Continued) A - 4 MC70 User Guide MC70 Accessory Specifications Single Slot USB/Serial Cradle Technical Specifications Four Slot Ethernet Cradle Technical Specifications Technical Specifications A - 5 Four Slot Spare Battery Charger Technical Specifications Magstripe Reader (MSR) Technical Specifications Page Glossary A B Glossary - 2 MC70 User Guide C Glossary - 3 D Glossary - 4 MC70 User Guide E F H I Glossary - 5 Glossary - 6 MC70 User Guide K L M Glossary - 7 N O P Glossary - 8 MC70 User Guide Q R S Glossary - 9 Glossary - 10 MC70 User Guide T U Page Page Index Numerics A B Index - 2 MC70 User Guide C D E F H K L M N O R S T U V Page Page Tell Us What You Think...