T+A Elektroakustik K 6 user manual Appendix A Trouble-shooting, General problems, Sound problems

Models: K 6

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Appendix A

Appendix A

Trouble-shooting

Manyproblemshaveasimplecauseandacorrespond

ingly simple solution. The following section descri

bes a

few difficulties you may encounter, and the measure

s

youneedtotaketocurethem.

 

Ifyoufinditimpossibletosolveaproblemwitht hehelp ofthesenotespleasedisconnecttheunitfromthe mains and ask your authorised specialist dealer for ad vice.

General problems:

Problem:

Machine does not switch on.

 

 

Cause:

Mainscablenotpluggedincorrectly.

 

 

Remedy:

Checkconnections,pushplugsinfirmly.

 

 

 

 

Problem:

Machine does not respond when

 

buttons are pressed.

 

 

Cause:

Static discharge or powerful interfer

 

ence(e.g.lightning)havecorruptedthe

 

processormemory.

 

 

Remedy:

Reset machine: disconnect mains

 

plug, wait about 1 minute and re

 

connect.Switchunitonagain.

 

 

 

 

Problem:

Machine responds correctly to man-

 

ual operation of the buttons, but

 

does not respond to remote control

 

commands.

 

 

Cause 1:

Incorrectly inserted batteries or flat

 

batteriesintheremotecontrolhandset.

 

 

Remedy:

Reinstall batteries correctly or fit new

 

ones.

 

 

Cause 2:

Novisualcontactbetweenremotecon

 

trol transmitter and the K6's remote

 

controlreceiver.

 

 

Remedy:

Ensure direct lineofsight contact be

 

tween remote control transmitter and

 

receiver. Note that glass doors may

 

prevent the system working properly.

 

Maximum range between transmitter

 

andreceiverapprox.8metres.Position

 

thereceiverinsuchawaythatitisnot

 

subjected to direct sunlight or strong

 

artificial lighting. Fluorescent and en

 

ergysavinglampsarepowerfulsources

 

ofinterference.

 

 

 

 

Problem:

No output signal at the loudspeak-

 

ers; the speaker indicators AB on

 

the integral screen flash.

 

 

Cause 1:

Theunitisoverheating,andtheprotec

 

tioncircuithastripped.

 

 

Remedy:

Reduce volume and wait for about 20

 

seconds.Iftheunitdoesnotswitchon

 

againautomatically, it has become too

 

hotandshouldbeleftswitchedofffora

 

fewminutestocooldown.

 

 

Cause 2:

Shortcircuitinthespeakercables,e.g.

 

straywireendstouchingatthespeaker

 

terminals,ormechanicaldamagetothe

 

cables.

 

 

 

 

Remedy:

Check speaker cables and terminals,

 

twistwireendstogetherneatly,replace

 

damagedcables.

 

 

 

 

 

Problem:

The device switches itself off auto-

 

matically.

 

 

 

Cause:

TheProtectioncircuithas tripped, typi

 

callyduetolongtermoverheating.

 

 

Remedy:

Leave the unit switched off for several

 

minutesandimprovetheventilation.

 

 

 

Sound problems:

 

 

 

Problem:

Loud humming noise from the loud-

 

speakers.

 

 

 

Cause:

Poor contact between the Cinch plugs

 

andsockets,orafaultyCinchcable.

 

 

Remedy:

Please check all connections and ca

 

blesthoroughly.

 

 

 

 

 

Problem:

No sound signal via the digital out-

 

put.

 

 

 

 

Cause:

Digital plug not connected correctly to

 

thedigitaloutputsocketofthedevice.

 

 

Remedy:

Check connections against wiring dia

 

gram;pushallconnectorsinfirmly.

 

 

 

 

Problem:

No sound from center, or center

 

sound signal too quiet.

 

 

 

Cause:

Center speaker not connected, but

 

activatedin 'Loudspeaker Menu'.

 

 

Remedy:

Connectcenterloudspeaker,ordisable

 

center

speaker in

'Loudspeaker

 

Menu'.

 

 

 

 

 

 

Problem:

No sound from individual loud-

 

speaker..

 

 

 

Cause 1:

Loudspeaker not activated in 'Loud-

 

speaker Menu'.

 

 

 

 

Remedy:

Callup

'Loudspeaker Menu'andenter

 

thetypeofloudspeakerconnected.

 

 

Cause 2:

Loudspeakercablenotconnected cor

 

rectly,orshortcircuitinspeakercable.

 

 

Remedy:

Check connection and speaker cable,

 

correctifnecessary.

 

 

 

 

 

Appendix

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Image 54
T+A Elektroakustik K 6 user manual Appendix A Trouble-shooting, General problems, Sound problems