Advanced Use

TANDBERG 1000/550 for CiscoCallManager

TIP

INSTEAD OF USING THE NUMBER KEYS TO ACCESS THE LINES OR SPEED DIALS YOU CAN HIGHLIGHT THE DESIRED FIELD USING THE NAVIGATION KEYS ON THE REMOTE CONTROL AND THEN PRESS OK.

Calls

The calls menu shows the state of the current calls. If you are in multiple calls, use the up/down navigation keys on the remote to ‘select’ a call. The three softbuttons on the screen will change according to the state the selected call is in.

TIP

THE CALLS MENU WILL AUTIMATICALLY POP UP ON THE SCREEN WHENEVER YOU GRAB THE REMOTE CONTROL AND MOVE IT.

Placing a Call on Hold

Press the Hold softbutton.

NOTE

ENGAGING THE HOLD FEATURE GENERATES MUSIC. FOR THIS REASON, AVOID PUTTING A CONFERENCE CALL ON HOLD.

Resuming a Call on Hold

Press the Resume softbutton.

Transferring a Call to Another Extension

Follow these steps to transfer a call to another extension:

1.During a call, press the Trnsfer softbutton. This puts the call on hold.

2.Dial the number to which you want to transfer the call.

3.When it rings on the other end, press Trnsfer again. Or, when the party answers announce the call and then press Trnsfer.

4.Now the call is transferred and the call is ended. If the party refuses the call, press the Resume softbutton to return to the original call.

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TANDBERG 1000, 550 Calls, Placing a Call on Hold, Resuming a Call on Hold, Transferring a Call to Another Extension