115
Working with the event logs
If you are experiencing complex issues that require advanced troubleshooting, you may need to collect information from
the IP VCR logs. Typically, you will be working with Codian Technical Support who can help you obtain these logs.

Event log

The last 2000 status messages generated by the IP VCR are displayed in the Event log page. In

general these messages are provided for information, and occasionally Warnings or Errors may be

shown in the Event log. The presence of such messages is not cause for concern necessarily; if you

are experiencing a specific problem with the operation or performance of the IP VCR, Codian

Technical Support can interpret logged messages and their significance for you.

You can:
• Change the level of detail collected in the traces by editing the Capture filter page. You should not modify these
settings unless instructed to do so by Codian Technical Support
• Display the log as text: go to Events > Event log and click Download as text
• Change which of the stored Event log entries are displayed by editing the Display filter page
• Send the event log to one or more syslog servers on the network for storage or analysis. The servers are defined
in the Syslog page. For more information, refer to Logging using syslog
• Empty the log by clicking Clear log
Capture filter
The capture filter allows you to change the level of detail to collect in the Event log traces.
You should not modify these settings unless instructed to do so by Codian Technical Support.
Normally, the capture filter should be set to the default of Errors, Warnings and Information for all logging sources. There is
no advantage in changing the setting of any source without advice from Codian Technical Support. The diagnostic
information generated by the IP VCR can be very verbose and enabling excessive debugging without advice can cause the
Event log to become full very quickly and is not advised.
Display filter
The display filter allows you to view or highlight stored Event log entries. Normally, you should not need to view or
modify any of the settings on this page.
Syslog
You can configure the IP VCR to send event messages to up to four syslog servers. To add or remove a syslog server, go
to Events > Syslog and make the changes you require. See Logging using syslog.