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If you upload a file that is not in this format, the upload may fail or the voice prompt may sound distorted when
heard by users. Use an audio editing package of your choice to make any conversions required. See Making the
best possible recordings for how to obtain the best possible voice prompts for your IP VCR customization.
Note that in addition to the 10 second length limit per prompt, there is a total length limit of 4 minutes for the
full set of prompts. That is, if all samples were played back-to-back, it should take no more than 240 seconds.
5. When you have located the file you wish to upload, click Upload customization. If the upload is successful, a
page displaying the size of the file uploaded will be displayed; otherwise an error will be shown. If the upload
fails, check your audio file matches the specification above before contacting your support representative.
Downloading individual voice prompts
You may wish to review a customization that has been previously uploaded to the IP VCR. To do this,
1. Go to Settings > User interface.
2. In the Installed voice prompts section, locate the voice prompt file you require.
3. For that voice prompt, right-click download and choose Save Target As (or your web browser's equivalent
operation). The file will be downloaded to your computer for reference.
Only alternative customizations can be downloaded in this way; the default voice prompts may not be downloaded. In addition, only customizations uploaded as individual files may be downloaded; those uploaded as part of a package may not be downloaded. Downloading a customization package
Once you are satisfied with your customizations, you may wish to apply the entire set to another IP VCR. Rather than
individually uploading the alternative voice prompts to each one, you may create a customization package.
To create a customization package containing all of the alternative voice prompts previously uploaded:
1. Go to Settings > User interface.
2. Click Download package at the bottom of the Installed voice prompts list. The customization package will be
downloaded to your computer.
A package may only contain resources uploaded as separate files; those uploaded as part of another package may not be
included. The package download option may be unavailable if no voice prompts qualify for inclusion.
Deleting customized voice prompts
If you are dissatisfied with a voice prompt that you have uploaded to the IP VCR, you may delete it in the following
manner:
1. Locate the voice prompt of interest in the list.
2. Click the check box to the left of the voice prompt.
3. Click Delete selected to remove the voice prompt.
Only alternative voice prompts may be deleted in this way; the default voice prompts cannot be deleted. If you delete an
alternative customization, it will immediately revert to the default prompt, even if you have selected Use customized voice
prompts at the top of the page.