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Your system administrator may have set up an auto attendant for you to use to view stored recordings. An auto attendant
presents you with a menu from which you can choose a recording to watch.
For further information about watching and creating recordings, refer to the document "Watching Recordings", available
in the Documentation area of the web site.
Calling an auto attendant
There are typically two ways to call an auto attendant using your video endpoint. Depending on how the IP VCR is
configured, neither, one or both of these will be available to you. Your system administrator should provide you with
information about which method you should use:
• Enter the IP address or host name of the IP VCR device
• Dial using a standard E.164 phone number
Accessing the main menu
When you successfully connect to the IP VCR, the main menu displays on your video screen, and you should also hear the
audio instructions.
Navigate the auto attendant using the Far-End Camera Controls (FECC) on your video endpoint. Use the up and down
controls to highlight the option or item you require; use right to make your selection. To return to a parent folder from a
sub-folder, use left.
You can jump to the end of the menu when at the start by using the up control; similarly, you will loop back to the start if
you are at the end and use the down control. Note that there is a scroll bar in the bottom right of the video display to
indicate where you are in the auto attendant menu. From anywhere in the menu, you can jump to the first entry with #2
and to the last entry with #8.
By default, the number keys on your endpoint are used to play back a recording by entering its configured numeric ID,
followed by a '#'. If the recording has a configured security PIN, you will be prompted to enter that PIN before the play
back will start. As you start to enter a numeric ID, the sequence you have typed will be shown at the base of the auto
attendant screen. You may cancel the numeric ID entry (for instance to correct an error) by pressing '*'.
If you have connected to the auto attendant using an endpoint that has no FECC capability (for example many SIP
endpoints), you can use the number keys on your endpoint to navigate the menus; this is called "DTMF navigation
mode". DTMF navigation mode enables you to use the number keys: 2, 4, 6, and 8 in the place of up, left, right, and
down respectively.
To enter DTMF navigation mode:
• on connecting to the auto attendant, press the pound (hash) key twice as follows:
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The message "DTMF menu navigation enabled" appears briefly at the bottom of the auto attendant display.