Product Registration and Security Updates

TANDBERG CONTENT SERVER ADMINISTRATOR GUIDE

Product Registration

 

Security Updates

 

Security Certificate Management

 

 

 

 

 

You need to register the product if you would like to receive an email from TANDBERG Constant Care Services when updates to the TANDBERG Content Server become available.

You can register using the Registration Card provided with your Content Server or via the web at

www.tandberg.com/register.

You can also check the following ftp site for all available downloads:

http://ftp.tandberg.com/pub/software/ content_server/

All relevant security updates for the TANDBERG Content Server are available from the following ftp site: http://ftp.tandberg.com/ pub/software/device_security/.

IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE MOST RECENT SECURITY UPDATE FOR EACH YEAR FROM THE TANDBERG FTP SITE BEFORE USING THIS PRODUCT. YOU SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW SECURITY UPDATES ARE AVAILABLE. ALL SECURITY UPDATES RELEVANT TO THE Content Server ARE CUMULATIVE THROUGHOUT THE CALENDAR YEAR.

The TANDBERG Content Server has implemented SSL (Secure Sockets Layer) protocol for sending user authentication information (username and password) in a secure way at user log in. The SSL implementation means that the Content Server website needs to establish its credentials with the user’s browser through an electronic document known as a security certificate.

Each TANDBERG Content Server is shipped with a self signed certificate issued by TANDBERG, which is valid for a year. As TANDBERG is not a trusted Certificate Authority, when users try to log in to the Content Server, most browsers will display a message that the identity of the site could not be verified. Users may add the Content Server to their trusted sites list to avoid getting error messages at log in.

Once the original Content Server certificate has expired, another certificate request can be generated using the IIS certificate wizard. Once this request is generated, another self signed certificate may be created, using a third party tool, or this request can be forwarded to a certificate issuing authority.

TANDBERG recommends purchasing a security certificate from a certificate issuing authority that has a trusted relationship back to a root authority, such as VeriSign or Comodo. These credentials are most likely to be trusted by browsers, removing the need to add the Content Server to the list of trusted sites. This certificate needs to be generated against the Windows machine name or the DNS entry associated with the IP address that the TCS is using.

About Remote Desktop

Content Server software upgrades and security updates need to be installed using Remote Desktop access.

Remote Desktop access is also used for:

Backing up the Content Server. See also the

Backing Up and Restoring section.

Changing the default media storage

location. See also the Media Storage

Using Remote Desktop

Open the Remote Desktop Utility on your

 

Provide the local administrator username

 

If you want to copy security updates or

PC

 

and password.

 

software upgrade files from your PC to

(Start>Programs> Accessories>

 

 

 

the Content Server desktop, click on

Communications>Remote Desktop

 

 

 

Options>LocalResources and select Disk

Connection).

 

 

 

Drives, then click on Connect.

 

 

 

 

 

Location section.

Once you are logged in, you can gain access to security updates or software upgrade files on your local PC by expanding My Computer. Note that mapped drives correspond to the drives on your PC.

Once you have finished the necessary installations, restart the Content Server if prompted to do so. Otherwise, terminate your Remote Desktop session by logging off. Please note that if you choose Shut down, it will shut down the Content Server!

Table of

 

Introduction

Installation

Contents

 

 

 

 

 

 

 

 

D13898.06

MAY 2008

Quick Setup

TCS

Backing up and

Administrator

Conference

View

Appendices

Administration

Restoring

Settings

Setup

Conferences

 

 

23

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TANDBERG S3.1 manual Product Registration and Security Updates, About Remote Desktop, Using Remote Desktop

S3.1 specifications

The TANDBERG S3.1 is an advanced video communication solution that integrates state-of-the-art features and technologies to enhance productivity and connectivity in various business environments. Designed for organizations aiming to leverage high-definition video conferencing, the S3.1 offers a versatile platform that accommodates a wide range of user needs, from small team meetings to large corporate events.

One of the standout features of the TANDBERG S3.1 is its support for multiple video resolutions, ensuring crystal-clear imagery during video calls. The system can effortlessly switch between different resolutions, including standard and high definition, providing flexibility based on network conditions and bandwidth availability. This adaptability allows users to maintain optimal video quality regardless of their specific communication infrastructure.

The S3.1 is equipped with advanced audio technologies, including spatial audio and echo cancellation. These features create a more immersive experience for users, making it feel as if participants are genuinely present in the room. The intelligent audio processing effectively eliminates background noise and unwanted echoes, ensuring clarity and enabling focused discussions.

Another significant characteristic is its robust compatibility with a wide range of third-party applications and platforms. The TANDBERG S3.1 can seamlessly integrate into existing workflows, allowing organizations to utilize their preferred tools for project management and collaboration while enhancing video conferencing capabilities. This interoperability is crucial for businesses that rely on a diverse set of software solutions.

User experience is further enhanced by an intuitive interface that simplifies navigation and setup. The S3.1's user-centric design ensures that participants can easily join meetings, share content, and access advanced features without requiring extensive technical knowledge. This ease of use promotes greater adoption and engagement within teams.

Security is paramount in today’s digital landscape, and the TANDBERG S3.1 incorporates advanced encryption standards to protect sensitive communications. Organizations can rest assured that their conversations remain confidential, bolstering trust in their video conferencing tools.

In addition, the TANDBERG S3.1 supports high-quality content sharing. Users can easily present documents, videos, and other visual aids during meetings, allowing for more dynamic and productive discussions. The system’s capabilities cater to a variety of industries, from education to corporate settings, making it a preferred choice for many.

Overall, the TANDBERG S3.1 combines powerful features, innovative technologies, and a user-friendly design, making it a leading choice in the realm of video conferencing solutions. Its ability to adapt to various user needs while ensuring high-quality performance sets it apart in a competitive market, thereby enabling organizations to foster better communication and collaboration.