40 Models 8752 & 8756 with Horizon®PumpTroubleshootingGuide
PROBLEM PROBABLE CAUSE REMEDY PAGE
REF.
8. Excessive mix leakage
into the rear drip pan.
a. Worn or missing drive
shaft seal.
a. Install or replace the seal. 18/ 42
b. Improper lubrication of the
drive shaft.
b. Lubricate properly. 18
c. Worn rear shell bearing. c. Contact a service
technician to replace the
rear shell bearing.
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d. The gear box is out of
alignment.
d. Contact a service
technician to align the
gear box.
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9. The drive shaft is stuck in
the gear box coupling.
a. The gear box is out of
alignment.
a. Contact a service
technician to align the
gear box.
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b. Rounded corners on hex
end of drive shaft or gear
coupling.
b. Replace damaged
component.
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10. Freezing cylinder walls are
scored.
a. Broken pins on beater
assembly.
a. Repair or replace the
beater assembly. Be sure
the scraper blades are
properly seated on pins.
19
b. The beater assembly is
bent.
b. Repair or replace the
beater assembly. Contact
a service technicianto
correct the cause of
insufficient mix in freezing
cylinder.
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c. Missing front bearing. c. Install the front bearing on
the back of the freezer
door.
19
11. The Horizon®pumpdoes
not operate.
a. The pump motor is not
activated.
a. Place the power switch in
the OFF position. Push
the reset button on the
pump drivemotor. Return
the powerswitch to the
ON position. (On the
Model 8756, press the
AUTO key for the opposite
freezing cylinder also.)
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