76 EN

TROUBLESHOOTING

If, after following the steps in the chart below, the problem still exists, please consult your nearest THOMSON dealer.

The camcorder is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such cases, first disconnect its power supply unit (battery pack, AC Power Adapter/Charger, etc.) and wait a few minutes; and then re-connect it and proceed as usual from the beginning.

 

SYMPTOM

 

 

 

POSSIBLE CAUSES

 

 

CORRECTIVE ACTION

1.

No power is supplied.

 

1.

• The power is not connected

 

1. • Connect the AC Power Adapter/

 

 

 

 

properly.

 

 

Charger securely ( pg. 10).

 

 

 

 

• The battery is dead.

 

 

• Replace the dead battery with a

 

 

 

 

• The LCD monitor is not open

 

 

fully charged one ( pg. 9, 10).

 

 

 

 

fully or the viewfinder is not

 

 

• Open the LCD monitor fully

 

 

 

 

pulled out when recording.

 

 

or pull out the viewfinder.

 

 

 

 

 

 

2.

“SET DATE/TIME!” appears.

 

2. • The built-in clock’s rechargeable

 

2. • Connect the camcorder to an

 

 

 

 

lithium battery is discharged.

 

 

AC outlet using the AC Power

 

 

 

 

• The previously set date/time is

 

 

Adapter/Charger for over 24

 

 

 

 

erased.

 

 

hours to charge the clock’s

 

 

 

 

 

 

 

 

lithium battery ( pg. 12).

 

 

 

 

 

 

 

3.

Recording cannot be

 

3. — For Video Recording —

 

3.

• Set the tape’s erase protection

 

performed.

 

 

• The tape’s erase protection tab

 

 

tab to “REC” ( pg. 13).

 

 

 

 

is set to “SAVE”.

 

 

• Set the Power Switch to

 

 

 

 

• The Power Switch is set to

 

 

“ ” or “ ” ( pg. 17).

 

 

 

 

“

” or “OFF”.

 

 

• Set the VIDEO/MEMORY to

 

 

 

 

• The VIDEO/MEMORY Switch

 

 

“VIDEO”.

 

 

 

 

is set to “MEMORY”.

 

 

• Replace with new cassette

 

 

 

 

• “TAPE END” appears.

 

 

( pg. 13).

 

 

 

 

• The cassette holder cover is

 

 

• Close the cassette holder

 

 

 

 

open.

 

 

cover.

 

 

 

 

— For D.S.C. Recording —

 

 

• Set the VIDEO/MEMORY to

 

 

 

 

• The VIDEO/MEMORY Switch

 

 

“MEMORY”.

 

 

 

 

is set to “VIDEO”.

 

 

 

 

 

 

 

 

 

 

 

4.

There is no picture.

 

4.

• The camcorder is not getting

 

4.

• Turn the camcorder’s power

 

 

 

 

power, or some other

 

 

off and on again ( pg. 17).

 

 

 

 

malfunction exists.

 

 

 

 

 

 

 

 

 

5. Some functions are not

 

5. • The Power Switch is set to

 

5.

• Set the Power Switch to “ ”

 

available using the MENU

 

 

“

”.

 

 

( pg. 17).

 

Button.

 

 

 

 

 

 

 

 

 

 

 

 

 

6. The focus does not adjust

 

6. • Focus is set to the Manual

 

6.

• Set Focus to the Auto mode

 

automatically.

 

 

mode.

 

 

( pg. 52).

 

 

 

 

• The recording was done in a

 

 

• Clean the lens and check the

 

 

 

 

dark place, or the contrast

 

 

focus again ( pg. 82).

 

 

 

 

was low.

 

 

 

 

 

 

 

• The lens is dirty or covered

 

 

 

 

 

 

 

with condensation.

 

 

 

 

 

 

 

 

 

7. The cassette will not load

 

7. • The cassette is in the wrong

 

7.

• Set it in the right position

 

properly.

 

 

position.

 

 

( pg. 13).

 

 

 

 

• The battery’s charge is low.

 

 

• Install a fully charged battery

 

 

 

 

 

 

 

 

( pg. 9, 10).

 

 

 

 

 

 

8. The memory card will not

 

8. • The memory card is in the

 

8.

• Set it in the right position

 

load properly.

 

 

wrong position.

 

 

( pg. 15).

 

 

 

 

 

 

 

 

 

Page 76 Page 78
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Technicolor - Thomson HP 270 user manual 76 EN, Corrective Action, Set the VIDEO/MEMORY to
Page 76 Page 78

HP 270 specifications

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