Technicolor - Thomson ST516V6

E-DOC-CTC-20060911-0017v2.0

Chapter 4

Troubleshooting

Contents

Main Page Page Page Contents Page About this Installation and Setup Guide About this Installation and Setup Guide i ! Page Chapter 1 Introducing the Thomson Gateway 1 Introducing the Thomson Gateway ! Page 2 Basic Installation ! 6 2.1 Mounting your Thomson Gateway i Setup possibilities Wall mount 7 2.2 Installing your Thomson Gateway Internet connectivity setup 2.2.1 Guided Installation ! i ! 10 Home Install Wizard i 12 Configuring the Internet connection i 13 Configuring the Thomson Gateway (and your computer) 14 Finishing the Home Install Wizard i More on IP settings 2.2.2 Manual Installation i i i 16 Starting the Easy Setup wizard i Using Easy Setup 2.3 The Setup CD i Page 2.4 Thomson Gateway Connection Essentials i 2.5 Connections Overview and Powering i 2.6 Basic Security i Page Chapter 3 Web-Based User Interface 3 Web-Based User Interface i Chapter 3 Web-Based User Interface 4 Troubleshooting ! 4.1 Checking the Hardware 4.2 LED Diagnostics Page 4.3 Web Diagnostics Page 4.4 Thomson Gateway Setup CD Troubleshooting i 33 I get a warning about active content in Internet Explorer i 4.5 Easy Setup Troubleshooting ! 35 4.6 Reset to Factory Defaults Resetting your Thomson Gateway Reset to default configuration