Crisp Solutions 616 manual Troubleshooting, Symptom Remedy

Troubleshooting

If you have trouble configuring or operating the UCOMMAND-616, first ensure that you have inserted the batteries correctly (page 10). Then check the items below.

Symptom	Remedy
After learning, the	∙ Move closer to the device. The maximum
UCOMMAND-616	operating distance is approximately 10 me-
doesn’t operate your	ters.
device/s.	∙ Ensure that you are aiming the
	UCOMMAND-616 directly at the device and
	that there are no obstructions between the
	UCOMMAND-616 and the device.
	∙ Make sure to learn every single button func-
	tion you want to use. It is not sufficient to
	just learn a few buttons of the other remote.
	∙ Repeat the learning function (page 26) to
	configure the device. Watch for an ERROR
	message that would indicate the memory is
	full. If so, remove any buttons or devices
	you feel are not necessary.
	∙ Make sure that the correct device on the
	UCOMMAND-616 Main menu LCD panel is
	selected.
	∙ Check the battery level on the Information
	screen. Weak batteries may decrease the
	operating distance.
	∙ The frequency range of the original remote
	may be higher than the UC-616 can accept
	(10kHz – 150kHz)

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