Chapter 3: Advanced Configuration

Status Web Page Group

Software Web Page

The Information section of this page provides hardware and software information about your gateway that may be useful to your cable company. You can view your operating software version but not change it. This is because your gateway adheres to the EURO-DOCSIS Cable Modem standard, which requires that your cable company perform any software upgrade of the gateway from the gateway WAN side.

The Status section of this page shows how long your gateway has operated since last being powered up, and some key information the Cable Modem section received during the initialization process with your cable company. If Network Access shows “Allowed,” then your cable company has configured your gateway to have Internet connectivity. If Network Access shows otherwise, you may not have Internet access, and should contact your cable company to resolve this.

Fig. 17

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Technicolor - Thomson TCW710 manual Status Web Page Group Software Web