1800131982 GV46XX E0 safeties GSA_110x154 20/03/14 16:22 Page6
A problem with your steam station ?
PROBLEMS | CAUSES | SOLUTIONS |
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The steam station does not come on | The appliance is not switched on. | Check that your appliance is cor- |
and the thermostat light is not illu- |
| rectly plugged in and press the illumi- |
minated. |
| nated on/off switch. |
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Water runs out of the holes in the | Water has condensed in the pipes | Press on the steam control button |
soleplate. | because you are using steam for the | away from your ironing board until |
| first time or you have not used it for | the iron produces steam. |
| some time. |
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| The soleplate is not hot enough. | Wait for the thermostat light to go |
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| out before activating the steam but- |
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| ton. |
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Water streaks appear on the linen. | Your ironing board is saturated with | Check that your ironing board is sui- |
| water because it is not suitable for | table. |
| use with a steam station. |
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White streaks come through the | Your boiler has a | Rinse out the boiler. See point n°3 of |
holes in the soleplate. | because it has not been rinsed out | user's guide |
| regularly. |
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Brown streaks come through the | You are using chemical descaling | Never add this type of product in |
holes in the soleplate and stain the | agents or additives in the water for | the boiler (see § “for what water |
linen. | ironing. | may be used”). Contact an Approved |
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| Service Centre. |
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The soleplate is dirty or brown and | You are ironing at too high a tempe- | See our recommendations regarding |
may stain the linen. | rature. | temperature control setting. |
| Your linen is not rinsed sufficiently or | Ensure linen is rinsed thoroughly to |
| you have ironed a new garment be- | remove any soap deposits or chemi- |
| fore washing it. | cals on new garments which may be |
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| sucked up by the iron. |
| You are using starch. | Always spray starch on the reverse |
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| side of the fabric to be ironed. |
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There is no steam or there is little | The boiler is empty. | Fill the boiler. |
steam. | The soleplate temperature is set to | The steam station is working but |
| the maximum. | steam is very hot thus less visible. |
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Steam escapes from the rinse | The rinse plug has not been tighte- | Tighten the rinse plug correctly. |
plug. | ned correctly. |
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| The rinse plug seal is damaged. | Contact an Approved Service Centre |
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| to order a new rinse plug seal. |
| The steam station is faulty. | Stop using the steam station and |
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| contact an ApprovedService Centre. |
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Steam or water escapes under the | The steam station is faulty. | Stop using the steam station and |
appliance. |
| contact an Approved Service Centre. |
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If you have any problems or queries please call our Customer Relations team first for expert help and
advice: 0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
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