ENGLISH
After sales services
(For UK only) | TEFAL Service Operations, |
In the unlikely event your appliance should | PF Box 155, Birmingham B1 3DP. |
fail within the first 28 days from the date | Tel: 0121 200 2740. |
of purchase, your retailer is authorised to |
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exchange it. After 29 days from the date of | TEFAL Ireland, |
purchase, for repairs and spares tele- | Gavin Electronics Ltd, |
phone your nearest TEFAL Service Centre | 83 Lower Camden Street, |
on 0845 725 8588, calls charged at local | Dublin 2,Southern Ireland. |
rates. Alternatively you may post your | Tel: 1 47 57109. |
faulty product for repair to the following |
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address: |
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Before posting
1.Enclose your name, address and details of the fault.
2.If you are returning under the guaran- tee, it must be accompanied by a till receipt as proof of date of purchase.
3.If it is outside the guarantee period, please advise our Service Centre of the maximum amount of money you wish to spend to make it operational again.
4.If returning a fryer, please empty the oil from the fryer and clean the inside before returning it.
The above details are in addition to a consumer's statutory rights and does not affect those rights in any way.
Replacement accessories and spare parts for your TEFAL appliance such as anti- scaling cassettes for irons, filters for deep fat fryers or gaskets for pressure cookers are available from TEFAL stockists or your local Service Centre.
Alternatively you can obtain them by mail order from TEFAL Direct on:
01702 290 089.
When ordering spares you will need to know the model number of your appliance.
Customer Relations
For product information or any other queries please telephone:
0800 616 413