ACTIFRY2EN1_5087420_MISE EN PAGE 1 29/04/12 08:43 PAGE15
A few tips in case of problems…
EN
PROBLEMS | CAUSES | SOLUTIONS |
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| The appliance isn't correctly plugged in. | Check that the appliance is correctly plugged in. | |
| You haven't yet pressed the ON / OFF | Press the ON / OFF button. | |
| button. |
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| You've pressed the ON / OFF button but | Close the lid. | |
| the appliance won't work. |
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The appliance won't work. | The appliance won't heat up. | Contact our customer service helpline (see | |
| below). | ||
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| Check that the paddle is correctly in place and | |
| The paddle is not turning correctly. | adjust until you hear a "CLICK" sound. If it still | |
| does not operate contact our Customer | ||
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| Relations helpline (see below). | |
The paddle is not turning | The paddle isn't locked. | Adjust the position of the paddle until you hear | |
correctly. | the “CLICK” sound - fig.8b. | ||
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The tray won't turn. | The tray isn't locked. | Adjust the position of the tray until you hear | |
the “CLICK” sound. | |||
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| You haven't used the paddle. | Put it in position. | |
| The food is not cut to the same size. | Cut all the food to the same size. | |
| The chips are not cut to the same size. | Cut all the chips to the same size. | |
The food is not cooked evenly. |
| Check that the paddle is correctly in place and | |
| The paddle is in the right position but it | adjust until you hear a "CLICK" sound. If it still | |
| won't turn. | does not operate contact our Customer | |
|
| Relations helpline (see below). | |
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| Choose a variety of potato suitable for chips | |
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| such as Maris Piper or King Edward for best | |
| You are using a variety of potatoes | results. Freshly harvested potatoes may have a | |
| unsuitable for chips. | high moisture content, either cook for a few | |
The chips are not crispy |
| minutes more or try using a different batch | |
| and/or variety of potatoes. | ||
enough. |
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The potatoes haven't been | Wash, drain and dry the potatoes thoroughly | ||
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| sufficiently washed and dried. | before cooking. | |
| The chips are too thick. | Cut them more thinly. | |
| There's not enough oil. | Increase the quantity of oil (see “Cooking table”). | |
| The filter (12) is blocked. | Clean the filter. | |
The food won’t turn with the | The food is too thick. | Reduce the thickness of your food. | |
tray. | |||
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The food in the bowl isn’t | The tray was put on the bowl when the | Only put the tray in during the second half of | |
cooked. | cooking started. | the cooking phase. | |
The chips become broken whilst | You are using too large a quantity or | Reduce the quantity of potatoes and/or do not | |
they are being cooked. | the chips are too long. | cut chips longer than 9 cm in length. | |
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| Stick to the quantities indicated in the cooking | |
The food remains on the edge | The bowl is overloaded. | table. | |
of the bowl. |
| Reduce the quantity of food. | |
| Maximum level exceeded. | Reduce the quantities. | |
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| Check that there aren't any leaks by filling the | |
Liquids from the cooking have | Bowl faulty. | bowl up to the MAX level of the paddle. If you | |
seeped into the body of the |
| do find a leak, contact our customer service | |
appliance. |
| helpline (see below). | |
| The maximum level has been exceeded. | Don't go over the maximum level. | |
| The appliance isn't plugged in. | Plug the appliance in. | |
The LCD screen doesn't work | The appliance hasn't been turned on. | Press the ON / OFF button. | |
anymore. | The appliance has been used incorrectly | Contact our customer service helpline (see | |
| and as a result has gone into safety mode. | below). | |
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| Unplug the appliance, wait 10 seconds, | |
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| plug the appliance back in again, and press the | |
The LCD screen is indicating Err. | The appliance has a malfunction. | ON/OFF button. If the LCD screen is still | |
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| indicating Err, contact our customer service | |
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| helpline (see below). | |
The appliance is making an | You suspect that the appliance's | Take the appliance to an Approved Service | |
abnormal amount of noise. | motors are not working properly. | Centre. | |
During combined cooking, the | Tray cooking has not been | Use the 2in1 function during combined | |
machine won’t stop for you to | cooking. | ||
put the tray in. | programmed. | Read the instructions again. | |
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The cooking tray detaches from |
| The green clip on the handle must be fully | |
Tray handle attached incorrectly. | pushed back to ensure it is firmly clipped to the | ||
tray handle. |
| tray. | |
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