415, Index | Perle Systems 5500161-40 guide

Table of Contents
RADIUS Authentication Problems	411
Login Problems	412
Problems with Terminals	412
Unknown IP Address	413
DHCP/BOOTP Problems	413
Callback Problems	413
Language Problems	413
Modem Problems	414
PPP Problems	414
Printing Problems	414
Long Reboot Cycle	414
SSL/TLS	415
I/O Models	415
IPv6 Issues	416
Contacting Technical Support	417
Making a Technical Support Query	417
Who To Contact	417
Have Your Product Information Ready	417
Making a support query via the Perle web page	417
Repair Procedure	418
Feedback on this Manual	418
Glossary	419
Index	421

24	IOLAN SDS/SCS/STS/MDC User’s Guide, Version 4.0

Image 24

Perle Systems 5500161-40 manual Models 415 IPv6 Issues 416 Contacting Technical Support 417, Index

Contents

Iolan SDS/SCS/STS/MDC EN 55022 1998, Class A, Note Table of Contents Power Supply Specifications Getting to Know Your Iolan Powering Up the Iolan Introduction Configuration Methods OverviewEasy Config Wizard DeviceManager WebManager Command Line Interface MenuIOLAN+ Interface Setting Up the Serial Ports Setting Up Users Using DeviceManager to Connect to the IolanUsing WebManager to Connect to the Iolan Configuration Files Introduction IP Settings Managing the IolanAdvanced Introduction 113 Serial Ports Serial Port Profiles 116 UDP Sockets Profile 142 Control Signal I/O Profile 169 Port Buffering Introduction 201 User Settings 202 Advanced 197Adding/Editing Users 203 Introduction 213 Authentication 223226 Services 240 Introduction 245 Settings 246231 Keys and Certificates 242 Channels Modbus Slave Modbus I/O Access 278 Accessing I/O Data Via TruePort 285TruePort I/O 283 Snmp Traps 289 Introduction 295 Option Card Settings 296Introduction 299 Alerts Management 302 Serial Port Power Control 315 Introduction 319 Managing Configuration FilesIntroduction 313 RPS Control Channels 316 323 326327 329 Configuring Modbus 333 Configuring PPP Dial On Demand 337 Setting Up Printers 338Configuring a Virtual Private Network 340 Introduction 347 EIA-232 Cabling Diagrams 371 Introduction 359 Valid SSL/TLS Ciphers361 Serial Pinouts 363 Wiring I/O Diagrams 385 Introduction 391 TruePort API I/O Access Over TruePort 392 Communication Issues 410Host Problems 411 Decoder 393 Models 415 IPv6 Issues 416 Contacting Technical Support 417 415Index Preface About This BookIntended Audience Documentation Typeface Conventions Online Help Introduction About the IolanIolan Family Models Iolan Features Hardware Software Security Ldap Connectivity IntroductionIolan Components What’s Included Power Supply Specifications Available AccessoriesPower Over Ethernet PoE Models Desktop Models Rack Mount Models except Electric Utility models Medical Unit ModelsElectric Utility models Getting to Know Your Iolan Overview Port Iolan Model LED Label Green light Port Top View End View Rack Mount Console Port/LED ViewSerial/Ethernet View Power/Ethernet View Medical UnitSerial View Back Serial/Ethernet/power View Front LED/Console portView Console/Serial Switch Console ModeSerial Mode Powering Up the Iolan Dedicated Console PortDesktop/Rack Mount Models excluding Electric Utility models Models Left VDC + Right DC Power Models excluding Electric Utility models Earthing WirePrimary Supply Secondary back-up Supply Disconnecting 48V Power Supplies from the Iolan Wiring Grounding Wiring up an HV unit Terminal # Description Usage Wiring up a DHV unit Wiring up a the Fail-Safe Relay Powering Up the Iolan Configuration Methods Chapter Configuration Methods Overview Configures an IP AddressRequires a Configured IP Address Easy Config Wizard Access Platforms FeaturesConnecting to the Iolan Using DeviceManager DeviceManager DeviceManager Using DeviceManager Navigating the Options Downloading the Configuration WebManager Connecting to the Iolan Using WebManager Iolan Using WebManager Command Line Interface Connecting to the Iolan Using the CLIThrough the Network Using the CLI Connecting to the Iolan Using the MenuMenu Through the Serial Port Using the Menu Connecting to the Iolan Using DHCP/BOOTP Using DHCP/BOOTP DHCP/BOOTP Parameters TACACS+ Securid Connecting to the Iolan Using Snmp Snmp Using the Snmp MIB Connecting to the Iolan to Use the IOLAN+ Interface Using the IOLAN+ InterfaceIOLAN+ Interface REMOTE-ADMIN Changes to the IOLAN+ Interface Opt HEX Rlogin/Telnet Remote Access Systems Screen Name Wchiewsds2 Debug mode IP address IOLAN+ Interface Getting Started Easy Configuration Wizard Setting Up the Network Using a Direct Serial Connection to Specify an IP Address Using a Direct Serial Connection to Enable BOOTP/DHCP Using ARP-Ping For an IPv6 Network Setting Up the Serial Ports Setting Up the Serial Ports Setting Up Users Setting Up Users Using DeviceManager WebManager Navigating DeviceManager/WebManager DeviceManager WebManager EasyPort Web Using DeviceManager to Connect to the Iolan Starting a New Session Assigning a Temporary IP Address to a New Iolan Adding/Deleting IOLANs Manually Logging in to the Iolan Using WebManager to Connect to the Iolan Configuration FilesCreating a New Iolan Configuration in DeviceManager Logging into the Iolan Opening an Existing Configuration File Importing an Existing Configuration FileManaging the Iolan Network Settings IP Settings IPv4 SettingsOverview Field Descriptions IPv6 Settings Field Format IPv6 address DSN Server Field Format IPv6 address Prefix Bits Range Default Adding/Editing a Custom IPv6 Address Advanced Server Name.Domain Prefix.Domain Name Default 100 ms Default 200 msDefault Disabled Advertise DHCPv6 Configuration Advanced Host TableFunctionality IP Filtering Data Options Adding/Editing a Host Host NameFully Qualified Domain Name Route List Default Default Adding/Editing RoutesType IPv4 Subnet Mask DNS/WINS RIP Editing/Adding DNS/WINS Servers Ethernet Mode Default NoneAuthentication Password Dynamic DNS Overview FunctionalityEnd Time Key Account Settings Default DynamicUser Name System Type Cipher Suite Field Descriptions Adding/Editing a Cipher Suite Validation Criteria Field Descriptions IPv6 Tunnels Common Name Default Manual Adding/Editing an IPv6 TunnelName Mode 112 Iolan SDS/SCS/STS/MDC User’s Guide, Version Serial Ports Functionality Editing a Serial Port Copying a Serial Port Resetting a Serial Port Serial Port ProfilesCommon Tabs Hardware Tab Field Descriptions Default Full Default Auto Flow ControlEnable Inbound Flow Control Default Enabled Enable Outbound Email Alert Tab Field Descriptions Packet Forwarding Tab Field Descriptions Enable Trigger1 Enable Trigger2Packet Definition Packet Size Default Trigger EOF1 CharacterEOF2 Character Trigger SSL/TLS Settings Tab Field Descriptions Default Client 124 Iolan SDS/SCS/STS/MDC User’s Guide, Version 125 126 Iolan SDS/SCS/STS/MDC User’s Guide, Version Default Telnet Console Management ProfileGeneral Tab Field Descriptions Protocol Advanced Tab Field Descriptions Enable Microsoft AdministratorSupport Default Disabled Multisessions Idle Timeout TruePort Profile ModemPhone System Default Enabled Host Name Connect to remoteConnect to Multiple Hosts Adding/Editing Additional TruePort Hosts Adding/Editing a Multihost Entry 133 Signals high Day Motd Default Disabled Enable TCPWhen Enable Data Session TimeoutLogging Connection Workstation/Server on the network Default Enabled TCP Sockets Profile Initiate Connection Received on the serial port Adding/Editing Additional Hosts 139 Day Motd Default Disabled Enable Data 141 UDP Sockets Profile UDP port Default 0 zero Terminal ProfileDirection Start IP Address 145 Default Dumb VT100TVI925 VT320 specifically supporting VT320-7 Default Disabled Protocol Is received Data Range 149 User Service Settings Login Settings Telnet Settings InterruptQuit Erase Rlogin Settings User is only prompted for a passwordEscape SSH Settings Slip Settings RSA authentication for the SSH sessionAuthentication for the SSH session Arcfour Routing VJ Compression PPP Settings Default Chap IPv6 RemoteNone Remote User Remote Password Configure ReqTimeout Default 3 seconds Default 1 minute Roaming CallbackChallenge Interval Address/Control Printer Profile Serial Tunneling Profile Serial Server TunnelSerial Client Iolan Tunnel Client Default Disabled Host Name Act As Tunnel Virtual Modem Profile 165 DCD DTR Signal Acts as RTS Signal Always On RTS Signal Acts as AT CommandResponse Delay Phone Number to Host Mapping Control Signal I/O Profile VModem Phone Number EntryPhone Number Host IP Address Input Signal Field Descriptions Invert SignalDescription Latch Auto Clear Mode Mode Default DisabledManual Clear Syslog Output Signal Field Descriptions Failsafe Action Modbus Gateway Profile Settings Button UID Range Destination SlaveIP Mappings Advanced Slave Default 30 ms Default 1000 msAdvanced Field Descriptions Modbus Slave IP Settings Field Descriptions Adding/Editing Modbus Slave IP Settings Default HostUID Start UID End Modbus Slave Advanced Settings Field Descriptions Default TCPRange Default 50 ms Data Options TCP or UDP Power Management Profile Editing Power Management Plug Settings Field Descriptions Default RSP820RPS Name RPS Model Remote Access PPP Profile Default StateDefault Off Data Options On, Off Negotiate IP Dynamic DNS IPv6 Global Authentication Tab Field Descriptions 185 Enable Dynamic DNS for this Serial Default Disabled Port HostAccount Settings Dynamic DNS Field Descriptions 187 Configure Request Compression Default Enabled Enable ProtocolEnable VJ Enable Magic Dial In/Out MS Direct HostMS Direct Guest Remote Access Slip Profile 191 192 Iolan SDS/SCS/STS/MDC User’s Guide, Version Custom Application Profile General Tab Field Description Port Buffering Local Port BufferingKeyboard Buttons Hot Keys Direction Field Definitions Remote Port Buffers Enable Port Data Default Disabled Enable Key StrokeNFS Host NFS Directory Advanced Serial Settings Tab SignalsProcess Break Deny Multiple Default ~menu Serial Port MenuString Session Escape Modems Tab Adding/Editing a ModemName Name of the modem TruePort Baud Rate Tab Field Definitions Configuring Users User Settings Adding/Editing Users General Tab Default Normal Services Tab ServiceDefault DSPrompt Host IP IPv6 Interface Indentifier Advanced Tab Default English Sessions Tab Session 1, 2, 3 Connect Serial Port Access Tab Serial Port AccessAllow Access to Clustered Ports 212 Iolan SDS/SCS/STS/MDC User’s Guide, Version Configuring Security Authentication Authentication Method Default Local SecondaryPrimary Method Local Radius General Field Descriptions Authenticator response Default Enabled Retry Address Default EnabledAttributes Field Descriptions NAS-Identifier Kerberos RealmKDC Domain KDC Port Enable TLS BaseTLS Port Authentication Authorization Primary Host Secondary Host Default None AuthenticationAuthorization Port Default Authentication Primary Host Default None SecurID NIS Users Logging into the Iolan Using SSH Device ServerLynn Tracy Users Passing Through the Iolan Using SSH Dir/Sil Lynn Sales ServerHR Server Protocol Default Disabled Interactive Default Enabled PasswordField Descriptions Allow SSH-1 Enable Verbose Output Default DisabledBreak String Button For a valid SSL/TLS connection 228 Iolan SDS/SCS/STS/MDC User’s Guide, Version Adding/Editing a Cipher 230 Iolan SDS/SCS/STS/MDC User’s Guide, Version VPN IKE Phase 1 Proposals ESP Phase 2 ProposalsAuthentication Algorithms-MD5, SHA1, SHA2 IPsec Adding/Editing the IPsec Tunnel Default Left Secret/RemoteValidation Criteria Local Device Shared Secret Field Description Remote Validation Criteria Field Descriptions L2TP/IPsec Allow L2TP/IPsec Exceptions Adding/Editing a VPN Exception Field Description Services Telnet ServerTruePort Full Syslog Client DeviceManager WebManagerSSH Server Sntp Client Keys and Certificates Key Type 244 Iolan SDS/SCS/STS/MDC User’s Guide, Version Configuring I/O InterfacesChapter Settings Access Functionality Advanced Slave Modbus Settings Request Queuing Failsafe Timer Functionality Default 30 secondsFailsafe Action is triggered Enable UDP Broadcast of I/O Default Disabled StatusUDP Functionality UDP Settings UDP Entry Temperature Functionality Default Celsius Channels AnalogMonitoring Application A4D2 Analog I/O Analog Default Current Alarm Settings Digital Input Monitoring ApplicationDigital I/O Input Mode 257 Digital Output Output Mode Default SinkOutput Pulse Mode Inactive Signal Width Active Signal WidthDelay Pulse Count Relay Monitoring Application A4D2RelayRelay I/O Inactive Signal Width Active Signal Digital I/O ExtensionFront Door Warehouse Perle Iolan Reception Current Alarm State 1 Byte z 0 = Not in alarm Message type 1 ByteInput number 1 Byte Enable I/O ExtensionInput TCP Port Hosts Local connection Simultaneously Communicate to the Host Temperature Temperature I/O Industrial Freezers Default RTD Alarm Settings Basic Analog Alarm Settings Advanced Analog Alarm Settings Clear ModeTrigger Type Clear UDP Unicast Format UDP Broadcast Packet Length Enabled Analog SectionSection Channel Serial Pin Signal Section Digital/Relay SectionLength Channel Length Pin Modbus Slave UDP Unicast ExampleModbus Serial Application Connected to the Serial Port Modbus Serial Application Connected to the Network Modbus I/O Access Modbus TCP ApplicationFunction Codes PC running a Modbus RTU or Ascii Application UID Coil/Register Descriptions Serial Port Coil/Register Descriptions A4/T4 RegistersData Model A1/T1 A2/T2 A3/T3 A4/T4 Holding Registers Input Registers A4D2/A4R2 Registers Data Model D1/R1 D2/R2 Coils Serial Pin Signals D4/D2R2 RegistersData Model D3/R1 D4/R2 Coils Data Model Pin Coils Modbus Serial Application TruePort Power Digital Output TruePort I/OTruePort/Modbus Combination PC running a API Over TruePort Only PC running Custom Application API TruePort Accessing I/O Data Via TruePort SetupIntroduction Format of API Commands Get CommandsCommand Format Response Format Set Commands Successful Response Format Unsuccessful Response FormatExample 1 Turn on the first relay on a D2R2 unit Example 2 Turn on the first and second relay on a D2R2 unit Error Codes Snmp Traps 290 Iolan SDS/SCS/STS/MDC User’s Guide, Version Configuring Clustering Chapter Clustering Slave ListAdvanced Button Adding Clustering Slaves Editing Clustering Slave Settings Advanced Clustering Slave OptionsPort Name Slave TCP Port Master TCP Port Configuring the Option Card Option Card SettingsConfiguring the Iolan Modem Card Configuring a Wireless WAN Card Overview Field DescriptionsCard APN 298 Iolan SDS/SCS/STS/MDC User’s Guide, Version Configuring the System Chapter AlertsEmail Alerts Alerts Syslog Management ContactLocation Community Auth Algorithm Data Options MD5, SHA Default MD5 Auth PasswordDefault DES Privacy Password Algorithm Data Options MD5, SHA Default MD5 Privacy Algorithm Data Options DES, AES Default DESConfirm Password Trap Time Sntp Mode Network Time Tab Field DescriptionsSntp Version Time Zone/Summer Time Tab Field Descriptions Custom App/Plugin Login Tab Field Descriptions Bootup Files Tab Field Descriptions Message of the Day Motd Tab Field Descriptions Tftp HostFilename Display Motd WebManager EasyPort Web Default Flow Control Tftp Tab Field DescriptionsConsole Port Tab Field Descriptions Baud Rate 312 Iolan SDS/SCS/STS/MDC User’s Guide, Version State Button Management profile settings Controlling the RPS, I/O Channels, and IPsec TunnelsRPS Control Plug Control OK Button Closes the window Serial Port Power Control Power Plug StatusButton Serial port Deactivate Output Manually deactivates the channel output IPsec Tunnel Control 318 Iolan SDS/SCS/STS/MDC User’s Guide, Version System Administration Chapter Managing Configuration FilesSaving Configuration Files Downloading Configuration Files Downloading Configuration Files to Multiple IOLANs Reboot Server Uploading Configuration Files Specifying a Custom Factory Default Configuration Resetting the Iolan to the Default Configuration Downloading Iolan FirmwareCalibrating I/O Calibrating Analog Input Calibrating Temperature Input Calibrating VoltageCalibrating Current Calibrating Thermocouple Resetting Calibration Data Calibrating Analog Channels Setting the IOLAN’s Date and Time Rebooting the IolanResetting the Iolan to Factory Defaults Resetting the SecurID Node Secret Language SupportLoading a Supplied Language Software Upgrades and Language Files Translation Guidance Downloading Terminal Definitions Creating Terminal Definition Files Resetting Configuration Parameters For example Lost Admin Password 332 Iolan SDS/SCS/STS/MDC User’s Guide, Version Configuring Modbus Configuring a Master GatewayConfiguring a Slave Gateway Applications Modbus Gateway Settings Modbus Master GatewayModbus Slave Gateway Modbus Serial Port Settings Modbus Master SettingsModbus Slave UID Master Gateway Serial EIA-232 Modbus Slave Settings Modbus Master Slave GatewaySerial Port EIA-422/485 Modbus Master Modbus Slave UID Configuring PPP Dial On Demand 172.16.0.0 Setting Up Printers Remote Printing Using LPD Remote Printing Using RCP Remote Printing Using Host-Based Print Handling Software Configuring a Virtual Private Network IOLAN-to-Host/Network Or just Network-to-Network 172.16.45.84 192.168.45.87 192.168.45.12 Host-to-Host Left External IP Address RightGateway Router 172.16.45.99 344 Iolan SDS/SCS/STS/MDC User’s Guide, Version VPN Client-to-Network VPN Client Initiate Communication Router Broadband Right 346 Iolan SDS/SCS/STS/MDC User’s Guide, Version Radius and TACACS+ Appendix a Supported Radius Parameters PPP User level. See Perle Radius Dictionary Example Accounting Message Mapped Radius Parameters to Iolan Parameters Radius Parameter Iolan Parameter Perle Radius Dictionary Example Value Accessing the Iolan Through a Serial Port Users TACACS+ Name Values Description Slip Accessing the Iolan from the Network Users Accessing the Iolan from the Network User Example Settings SSL/TLS Ciphers Valid SSL/TLS Ciphers DES-CBC-MD5 Commands Virtual Modem Initialization Commands AT&Sn AT&RnAT&Cn Pinouts and Cabling Diagrams Serial PinoutsDB25 Male DB25 Female Number Iolan model Pins See RJ45 RJ45 for desktop and rack mount models Pinout EIA-232 Admin Port Serial Ports RJ45 for SCS48C/SCS32C/SCS16C/SCS8C models RJ45 for SDS32C/SDS16C/SDS8C Electric Utility models EIA-485 Pin# EIA-232 EIA-422 Full Duplex Half Duplex DB9 Male Serial Only RJ45 for medical unit models Power Over Ethernet Pinouts DB9 Male I/O EIA-232 Cabling Diagrams Terminal DB25 ConnectorDB25 Male DB25 Female RJ45 10-pin Pin DB9 Male Modem DB25 Connector Iolan RJ45 DCE RxD TxD DTR 20 DTR GND 376 Iolan SDS/SCS/STS/MDC User’s Guide, Version Setting Jumpers Port Iolan DB25 Male/Female Port Iolan RJ45 P Power Over Ethernet Port Iolan RJ45 Port Iolan DB9 Port Iolan SDS1M Modem Port Iolan Port Desktop Iolan Port/Line # Line Termination 5V Output Input Volt Output Digital I/O Module Analog Input Module 384 Iolan SDS/SCS/STS/MDC User’s Guide, Version Wiring I/O Diagrams Digital I/ODigital Input Wet Contact Digital Input Dry Contact Digital Output Sink Digital Output Source Analog Input CurrentVoltage Temperature Input RTD 2-WireRTD 3-Wire Thermocouple RTD 4-Wire Relay OutputNormally Open Contact Normally Closed Contact 390 Iolan SDS/SCS/STS/MDC User’s Guide, Version Utilities TruePort API I/O Access Over TruePort API Request FormatAPI Response Format Error Codes Decoder 394 Iolan SDS/SCS/STS/MDC User’s Guide, Version Accessories Installing a Perle PCI Card Installing a Perle PCI Card Accessories Starter Kit Adapters/Cable RJ45F to DB25M DTE Crossover Adapter RJ45F to DB25M DCE Modem Adapter RJ45F to DB25F DTE Crossover Adapter RJ45F DB25F RJ45F to DB9M DTE Crossover Adapter Sun/Cisco RJ45M Connector Cable for Rack Mount Models RJ45F to DB9F DTE Crossover Adapter SCS48C/SCS32C/SCS16C/SCS8C Starter Kit Adapters/Cable GND DTR 20 DTR DSR RJ45F to DB25F DTE Crossover Adapter 406 Iolan SDS/SCS/STS/MDC User’s Guide, Version Sun/Cisco Roll-Over Adapter for Rack Mount Models RJ45F 408 Iolan SDS/SCS/STS/MDC User’s Guide, Version Troubleshooting Hardware Troubleshooting Communication Issues DeviceManager ProblemsPower/Ready LED Labels General communication checks and practices are as follows Host Problems Radius Authentication Problems Login Problems Problems with Terminals DHCP/BOOTP Problems Callback ProblemsLanguage Problems You observe Tftp errors when the Iolan boots, for example Modem Problems PPP ProblemsPrinting Problems Long Reboot Cycle Certificate did not match configuration ModelsCould not obtain peers certificate An A4R2 model is starting/stopping IPv6 Issues Contacting Technical Support Making a Technical Support Query Repair Procedure Feedback on this Manual Glossary PAP Password Authentication Protocol Radius RemoteAuthentication Dial Users Services Reverse Connection RIP Routing Index API Ldap Radius