
: _____________________
: _____________________
: _____________________
: 1. _____________________
2. _____________________
: _____________________
: 1. _____________________
2. _____________________
3. _____________________
4. _____________________
: 1. _____________________
2. _____________________
: 1. _____________________
2. _____________________
3. _____________________
4. _____________________
EISA Fast SCSI Caching Adapter
Appendix B:
Product Support Form
The following information should be provided to your supplier in writing to obtain technical support assistance:
0. Ever try General Troubleshooting Tips in Appendix C and without suc-
cess? | Yes? ____ | No? ____ | ||
1. |
|
|
| |
n Serial # |
| : | ________________________ | |
n Purchase Date |
| : | ________________________ | |
n Firmware Version # | : | ________________________ | ||
n BIOS Version # |
| : | ________________________ | |
n Driver Installed |
| : | ________________________ |
2.System Hardware Configuration (please list the manufacturer/model/chip and SCSI ID of each device)
n Motherboard Speed
n Motherboard DRAM/SRAM n Video card
n Hard disk/Floppy card
n Network card
n Hard disk drive(s) (SCSI)
n Floppy drive(s)
n Other devices (IDE/ESDI)
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