: _____________________
: _____________________
: _____________________
: 1. _____________________
2. _____________________
: _____________________
: 1. _____________________
2. _____________________
3. _____________________
4. _____________________
: 1. _____________________
2. _____________________
: 1. _____________________
2. _____________________
3. _____________________
4. _____________________

EISA Fast SCSI Caching Adapter

Appendix B:

Product Support Form

The following information should be provided to your supplier in writing to obtain technical support assistance:

0. Ever try General Troubleshooting Tips in Appendix C and without suc-

cess?

Yes? ____

No? ____

1. DC-820B Information

 

 

 

n Serial #

 

:

________________________

n Purchase Date

 

:

________________________

n Firmware Version #

:

________________________

n BIOS Version #

 

:

________________________

n Driver Installed

 

:

________________________

2.System Hardware Configuration (please list the manufacturer/model/chip and SCSI ID of each device)

n Motherboard Speed

n Motherboard DRAM/SRAM n Video card

n Hard disk/Floppy card

n Network card

n Hard disk drive(s) (SCSI)

n Floppy drive(s)

n Other devices (IDE/ESDI)

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Tekram Technology DC-820B manual Appendix B Product Support Form