Appendix B: Customer Support

If your 1U4500 is not working properly, we encourage you to check out Chapter

7:Troubleshooting, located in this manual. You can also try to ensure that you are using the latest firmware version for your 1U4500. Thecus is committed to providing free firmware upgrades to our customers. Our newest firmware is available on our Download Center:

http://www.thecus.com/download.php

If you are still experiencing problems with your 1U4500, or require a Return Merchandise Authorization (RMA), feel free to contact technical support via our Technical Support Website:

http://www.thecus.com/support_tech.php

Customers in the US should send all technical support enquiries to this email address:

support-us@thecus.com

For Sales Information you can e-mail us at:

sales@thecus.com

Thank you for choosing

Thecus!

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Thecus Technology 1U4500R, 1U4500S user manual Thank you for choosing Thecus, Appendix B Customer Support