Thank you for choosing Thecus | Thecus Technology N8800 specification

Appendix B: Customer Support

If your N8800 is not working properly, we encourage you to check out Chapter 8: Troubleshooting, located in this manual. You can also try to ensure that you are using the latest firmware version for your N8800. Thecus is committed to providing free firmware upgrades to our customers. Our newest firmware is available on our Download Center:

http://www.thecus.com/download.php

If you are still experiencing problems with your N8800, or require a Return Merchandise Authorization (RMA), feel free to contact technical support via our Technical Support Website:

http://www.thecus.com/support_tech.php

Customers in the US should send all technical support enquiries to this email address:

support-us@thecus.com

For Sales Information you can e-mail us at:

sales@thecus.com

Thank you for choosing

Thecus!

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Thecus Technology N8800 user manual Thank you for choosing Thecus, Appendix B Customer Support

Contents

Thecus N8800 About This Manual Limited WarrantyCopyright and Trademark Notice Safety Warnings Table of Contents User and Group Management System SettingsStorage Management Network Management 102 100101 105 Problems with Time and Date Settings 103103 Cant Map a Network Drive in Windows XP 103 Product Highlights IntroductionOverview Package Contents Description Front PanelFront Panel HDD Hard Disk TraysRear Panel Hard Disk Trays Before You Begin Hardware InstallationHard Disk Installation Cable Connections System Trouble Checking System StatusSystem Status Normal Thecus Setup Wizard First Time SetupPage LCD Controls Display ModeDisplay Mode LCD Operation USB Copy Typical Setup ProcedureManagement Mode Management Mode Start Services Network SetupCreate Local Users or Setup Authentication Create Folders and Set Up ACLsPage Menu Bar Web Administration InterfaceSystem Management Menu Bar Language Selection Product Information System/Service StatusStatus Menu Printer Status System InformationPrinter Status System Information Enable or Disable WOL service UPS SettingsUPS Settings Wake-up On Lan Configuration Example Monday On Power ManagementEnable Schedule Power On/Off checkbox Example Monday On 800 Off Disks Information Storage ManagementDisks Information A.R.T. Information RAID Information RAID InformationA.R.T. Information RAID Level RAID ConfigurationRAID Configuration RAID Configurations Creating a RAID Press Apply to build the RAID storage volume Migrating a RAID Expanding a RAID RAID 1 HDDx4 to RAID 5 HDDx4 Space Allocation Allocating Space for iSCSI VolumeUnder the Volume Allocation List, click iSCSI Target Volume Allocation List IQN Create iSCSI Volume screen appearsCreate iSCSI Volume RAID ID Snapshot Stackable NAS ACL Folder ManagementAdding Folders Folder Edit Folder Editing FoldersDeleting Folders Add Folder NFS Share Snap Snapshot configurationNFS Share Snapshot Clicking on Snap then screen appears as followingPage Access Control List File System Check Advance Option Samba Recycle Bin File Access CacheSamba Anonymous Login Authentication ISCSI CRC/Checksum ISCSI Block Size Dhcp WAN ConfigurationWAN Configuration Network Management Dhcp Configuration LAN ConfigurationDhcp Configuration LAN Configuration Essid Wlan ConfigurationWlan Configuration Wlan Dhcp Configuration Apple Network Configuration Web Services ConfigurationAFP Apple Network Setup Web Service Enable or Disable NFS support NFS SetupLocal User Configuration NFS Server Setting Adding Users Local User Configuration Deleting Users Local Groups ConfigurationLocal Group Setting screen appears Enter a Group Name Modifying Users Deleting Groups Batch User and Group CreationModifying Groups ADS/NT Support ADS/NT Configuration AD Domain Example Information System SettingsNotification Configuration System Notifications System Logs Time and Date SettingsSystem Logs Time Module Management System Configuration Backup and RestoreSystem Configuration Download/Upload Module Management Upgrading System Firmware Reset to Factory Default SettingsFirmware Upgrade screen appears Logout Change Administrator PasswordReboot and Shutdown System Change Administrator Password MB/s Additional Feature SetupFTP Server Selections include Unlimited, 1, 2, 4, 8, 16 and 32 MB/s Media Server ITunes ConfigurationITunes Server Go to My Media Connecting DMAs to the Media ServerMedia Manager Settings Adding Media Share Folders Click on File Add Printer Printer ServerWindows XP SP2 Windows Vista Select or install a printer and then press OK Page Completed / Total download size Download ManagerDownload Tasks Adding an Http Task Page Page Adding an FTP Task Page Page Page Adding a BT Task Page Page ItemDescription Deleting TasksScheduling Downloads Download Schedule Under Download Schedule, set Scheduler to Enable User and Group Management Local User Configuration Using the N8800Login Using WebDisk Button Description Photo ServerWindows XP Publishing Wizard Folder Page ButtonsPage Page Page Page Page Photo Password Protecting AlbumsManaging Albums and Photos Creating Albums Slide Shows Uploading Pictures to AlbumsExif Information Apple OS Mapping a Client PC to the N8800Windows Windows 2000/XP Mapping the N8800 as an iSCSI DrivePage Page Page Page Nsync File BackupNsync Adding an Nsync Task Nsync Target Server Setting Thecus Backup UtilitySetting Up an Nsync Target on an Nsync Device Setting Up an Nsync Target on Another Device Add New Task Apple OS X Backup Utilities Windows XP Data Backup Adding a Spare Disk Remote AdministrationTips and Tricks USB and eSATA Storage Expansion Part III Setting up Virtual Servers Https Firewall Software ConfigurationPart I Setup a DynDNS Account Part II Enable Ddns on the Router RAID Auto-Rebuild Replacing Damaged Hard DrivesHard Drive Damage Replacing a Hard Drive Forgot My Network IP Address TroubleshootingRestoring Factory Defaults Problems with Time and Date SettingsPage Product Model N8800 Appendix a Product SpecificationsHardware Specifications Software Specifications LCD Appendix B Customer Support Thank you for choosing Thecus Improved Performance Appendix C RAID BasicsBenefits RAID Levels Jbod Stripe Size Disk Usage ADS Benefits What is Active Directory?Appendix D Active Directory Basics Brand Series Model Appendix E UPS Compatibility List 113 114 Copyrights Appendix F Licensing InformationSource Code Availability GNU General Public License Cgic License TermsPage Page Page 120