Cocoon 400

7. TROUBLE SHOOTING

Symptom

Possible cause

Solution

No display

Batteries uncharged

Check the position of the

 

 

 

batteries

 

 

 

Recharge the batteries

 

 

Handset turned OFF

Turn ON the handset

No tone

Telephone cord badly

Check the telephone

 

 

connected

cord connection

 

 

The line is occupied

Wait until the other handset

 

 

by another handset

hangs up

The icon

Handset out of range

Bring the handset closer to

 

flashes

 

the base

 

 

 

 

The base has no power

Check the mains connection

 

 

supply

to the base

 

 

The handset is not

Register the handset to the

 

 

registered to the base

base

Base or handset

The ringing volume is

Adjust the ringing volume

do not ring

zero or low

 

Tone is good, but

The dialling mode is

Adjust the dialling mode

there is no

wrong

(pulse/tone)

communication

 

 

Telephone does not

Manipulation error

Remove the batteries and

react to pressing

 

but them back in place

the keys

 

 

 

 

Keypad lock ON

Turn OFF the Keypad Lock

Flash (R) Key does

Wrong Flash time

Call Hotline to change

not work

 

the flash time

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Image 84
Topcom COCOON 400 user manual Trouble Shooting, Symptom Possible cause Solution