Topcom OGATECH OG-S60 Warranty period, Warranty handling, Warranty exclusions

OGATECH OG-S60/TWIN/TRIPLE/QUATTRO

The icon	flashes	Handset out of range	Bring the handset closer to
			the base
		The base has no power	Check the mains connection
		supply	to the base
		The handset is not registered	Register the handset on the
		on the base	base
Base or handset do not ring		The ringing volume is zero or	Adjust the ringing volume
		low
Tone is good, but there is no		The dialling mode is wrong	Adjust the dialling mode
communication			(pulse/tone)
Not possible to transfer a call		The FLASH time is too short	Set the unit to Long Flash
on PABX			time
Telephone does not react to		Manipulation error	Remove the batteries and put
pressing the keys			them back in place

8Warranty

8.1Warranty period

The device has a 24-month warranty period. The warranty period starts on the day the new unit is purchased. There is no warranty on standard or rechargeable batteries (AA/AAA type). Consumables or defects causing a negligible effect on operation or value of the equipment are not covered.

The warranty has to be proven by presentation of the original or copy of the purchase receipt, on which the date of purchase and the unit-model are indicated.

8.2Warranty handling

A faulty unit needs to be returned to an authorized service centre including a valid purchase note and a filled in service card.

If the unit develops a fault during the warranty period, the service center will repair any defects caused by material or manufacturing faults free of charge, by either repairing or exchanging the faulty units or parts of the faulty units. In case of replacement, colour and model can be different from the original purchased unit.

The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit is exchanged or repaired by the service centre.

8.3Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or accessories are not covered by the warranty.

Cordless phones are designed to work with rechargeable batteries only. The damage caused by the use of non-rechargeable batteries is not covered under warranty.

The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage caused during transportation.

No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.

28 OGATECH OG-S60/TWIN/TRIPLE/QUATTRO