Below are the answers to some of the most common queries.
For more information go to www.toshiba.co.uk
A
Check the mains switch is on and check all
connections.
Check the television is not in standby mode.
Why is there no sound or picture?
Q
A
Check the volume has not been turned down or
that sound mute has not been selected.
Why is there a picture but no sound?
Q
A
Check that Panel lock is not ON.
Why don’t the controls on the top of the
television work?
Q
A
Check the SCART lead connection.
Why is there a good video picture but no sound?
Q
A
Make sure the VCR or DVD player is connected to
the television as shown on page 6, then select the
correct input by pressing
B
.
Why doesn’t the video/DVD being played show
on screen?
Q
A
Check the correct input has been chosen,
S-VIDEOor AV. See AV connections.
Why is the VCR/DVD picture in black and
white?
Q
A
When using an externalsource, for instance, a
poor quality video tape, if there is little or no
colour, improvements may sometimes be achieved. The
colour is factory set to Auto.to automatically display the
best colour system.
To check that you have the best colour:
There is a picture, but why is there little or no
colour?
Q
With the external source playing, select Manual
settingfrom the SET UP menu.
With forechoose between Auto., PAL,
SECAM, NTSC 4. 43or 3. 58.
1
2
?
For television
operation queries,
please ring the
helpline…

Remember…

Questions and Answers

22
Select the Manual tuningmenu. Highlight the
station and press OK, then press R
to select
Manual fine tuning
.
Using Por Qadjust to get the best picture and
sound. PressOK and then EXIT.
1
2
A
Interference or a weak signal. Try a different
television station. Manual fine tuningmay help.
What else can cause a poor picture?
Q
A
Check the side switch on the remote control is in
TV mode.
Check the batteries aren’t dead or inserted incorrectly.
Why doesn’t the remote control work?
Q
A
Remove it by pressing CALL.
Why is there a message permanently on the
screen?
Q
Manual setting
Colour system:Auto.
EXT2 A V C R
OK Store
MENU Back EXIT Watch TV
Manual tuning
Manual fine tuning
1 I A C 22 +2 B B C 1
OK
Store
MENU
Back
EXIT
Watch TV
A
The Sampling clockmay need adjustment. Select
PC Settingfrom the SET UP menu, highlight
Sampling clockand adjust until the lines clear.
Why are there vertical stripes on the screen?
Q
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