Toshiba 32AV502U, 37AV52U Troubleshooting, For HDMI cables, For Legacy HDMI source, HDMI problems

Chapter 8: Troubleshooting

Channel tuning problems

•Make sure the remote control is set to the correct device mode ( page 21).

•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory ( page 30).

•The channel may be blocked by the Channels Block feature. Unblock the channel ( page 49).

•If you are unable to tune digital channels, check the antenna configuration ( page 29). If you are still unable to tune digital channels, clear all channels from the channel list ( page 31) and reprogram channels into the channel memory ( page 30). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure ( page 33). Also see “TV stops responding to controls” and “Other problems”

( page 53).

Closed caption problems

•If the program or video you selected is not closed- captioned, no captions will display ( page 42).

•If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature

( page 42).

•A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard ( page 42).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code

entering screen is displayed, press four times within 5 seconds. The PIN code you previously stored will be cleared ( page 45).

HDMI problems

For HDMI cables

•Make sure to use cables with the HDMI Logo

() ( page 17).

For Legacy HDMI source

•Some legacy HDMI sources may not work properly with the latest HDMI TV products, due to new standard adoption.

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