Chapter 9: Troubleshooting

Home server setup problems

The PC (“Home Server”) name is not displayed

The Ethernet cables are not connected properly or at all. Connect all cables (- Installation Guide).

The network setup on the PC is incorrect. Make sure both the PC and TV are using the same network type (DHCP/ manual) and have compatible network settings.

The networked PC does not have shared folders set up correctly. See “Set up file sharing on your PC” in Chapter 7 for details.

There are no master browsers on the network. To configure your networked PC to be the master browser of its subnet, refer to your operating system user guide or consult an IT professional.

Too many sharing devices are connected. You cannot connect more than 16 sharing devices at one time.

The PC (“Home Server”) name is displayed but the shared folder(s) are not displayed.

The networked PC does not have shared folders set up correctly. See “Set up file sharing on your PC” in Chapter 7 for details.

The TV’s user name and password do not match the PC’s. Make sure the user name and password settings in the TV exactly match the settings in the networked PC. User names and passwords are generally case sensitive.

DVD Troubleshooting

Playback doesn’t start

The disc is reversed. Load the disc with the playback side facing backward.

No disc is loaded. Load the playable disc.

The disc may be dirty. Clean the disc.

The TV cannot play CD-ROMs, etc. Load the playable disc.

No picture

TV selector is not set correctly.

No sound

The analog audio output terminals on the TV do not output the sounds from the disc. Connect your digital audio system to the DIGITAL AUDIO OUT terminal on the TV.

Make sure the input selector of the amplifier is set properly.

The TV is in the special playback mode.

Picture is distorted during fast reverse/forward playback

The picture will be distorted occasionally.

Stopping playback, search, slow-motion play, or changing angles, etc. cannot be performed

Some discs may not perform certain functions.

No surround sound

The setup may not match your stereo system.

The TV or remote operation key is not functioning

Turn off the TV and unplug the AC power cord for several minutes, then replug it.

Audio soundtrack and/or subtitle language is not changed when you play back a DVD

Multilingual language is not recorded on the DVD disc.

No subtitle

Some discs have no subtitles.

Subtitles are cleared. Press b.

Angle cannot be changed

Multi-angles are not recorded on the DVD discs.

E appears on the screen

The function is prohibited with the TV or the disc.

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Toshiba 32HLV66 manual DVD Troubleshooting, Home server setup problems