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If Something Goes Wrong
Resolving a hardware conflict
Changes made to the system or its configuration may impact the
playback performance of the WinDVD player.
WinDVD controls are disabled.
Controls may be grayed out by commands on the DVD disc. For
example, it is common for DVD movie titles to disable fast-
forward and rewind during the legal notices at the beginning of a
movie.
Playback performance is poor.
Make sure your system’s A/C adapter is plugged in and the
system’s power setting is on full.
The Root or Title menu does not open.
Most DVD titles have one or both of the “Root” and “Title”
menus. If one menu button appears to do nothing, try the other
menu button.
WinDVD performance decreases after making a system change.
DVD playback performance is dependent upon several system
resources. Changes to these system resources caused, for example,
by installing a new graphics or audio card may impact
performance. Some software changes may also impact playback
performance (for example, downloading new drivers from the
Web) .
Before installing a new hardware or software component on your
system, check for any potential conflicts between its resource
requirements and your current system configuration. Also, if you
change your operating system, check with your PC manufacturer
or your graphics card vendor to ensure that you have the
appropriate drivers for both your hardware (for example, the
graphics card) and software (drivers must support the operating
system and DVD with WinDVD).