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Troubleshooting Procedures
Qosmio F60 Series Maintenance Manual (960-796)
[CONFIDENTIAL]
2-1
Chapter 2
Troubleshooting Procedures
Contents
Main
Toshiba Personal Computer Qosmio F60 Series Maintenance Manual
TOSHIBA CORPORATION
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Preface
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Table of Contents
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Chapter 1 Contents
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1.1 Features
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1.3 3.5-inch Floppy Disk Drive (USB External)
1.4 2.5-inch Hard Disk Drive
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1.5 Optical Drive (ODD)
1 Hardware Overview
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 1-21
Table 1-4 DVD Super Multi drive outline dimensions
Panasonic
1 Hardware Overview
1-22 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL]
Panasonic
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1.6 Keyboard
1.7 TFT Color Display
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1.8 Power Supply
1 Hardware Overview
1-28 Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL]
Table 1-7 Power supply output rating
1.9 Batteries
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1.10 AC Adapter
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Chapter 2 Contents
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2.1 Troubleshooting
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2.2 Troubleshooting Flowchart
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2.3 Power Supply Troubleshooting
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Troubleshooting Procedures
2-16 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796)
DC power supply (AC adapter)
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2.4 System Board Troubleshooting
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Troubleshooting Procedures
7. When the D port status falls into any status in Table 2-4, execute Check 1.
Debugging code Legacy BIOS EFI BIOS System BIOS boot block processing
Troubleshooting Procedures
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Troubleshooting Procedures
System BIOS SUSPEND processing
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Troubleshooting Procedures
System BIOS RESUME processing
F100 Refer to IRT.
F101 Refer to IRT.
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2.5 USB FDD Troubleshooting
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2.6 2.5 HDD Troubleshooting
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2.7 Keyboard Troubleshooting
2.8 Power SW Troubleshooting
2.9 Touch sensor Troubleshooting
2.10 Touch pad Troubleshooting
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2.11 Touch pad En-Sw Troubleshooting
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2.12 Display Troubleshooting
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2.13 Optical Disk Drive Troubleshooting
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2.14 LAN Troubleshooting
2.15 Wireless LAN Troubleshooting
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2.16 Bluetooth Troubleshooting
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2.17 Sound Troubleshooting
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2.18 Bridge media Slot Troubleshooting
2.19 Web camera Troubleshooting
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2.20 TV turner Troubleshooting
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2.21 HDMI Troubleshooting
Connecting the HDMI out port
Settings for display video on HDMI
Select HD Format
REGZA Link (PC Control)
Using REGZA Link (PC Control)
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Chapter 3 Contents
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3.1 The Diagnostic Test
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3.2 Executing the Diagnostic Test
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3.3 Setting of the hardware configuration
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3.4 Heatrun Test
Tests and Diagnostics
3-18 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796)
3.5 Subtest Names
Tests and Diagnostics
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] 3-19
Table 3-1 Subtest names (2/2)
3.6 System Test
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3.7 Memory Test
3.8 Keyboard Test
3.9 Display Test
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3.10 Floppy Disk Test
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3.11 Printer Test
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3.12 Async Test
3.13 Hard Disk Test
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3.14 Real Timer Test
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3.15 NDP Test
3.16 Expansion Test
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3.17 CD-ROM/DVD-ROM Test
Tests and Diagnostics
Qosmio F60 Series Maintenance Manual (960-796 [CONFIDENTIAL]) 3-41
3.18 Error Code and Error Status Names
Tests and Diagnostics
3-42 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796)
Table 3-2 Error codes and error status names (2/3)
Tests and Diagnostics
Qosmio F60 Series Maintenance Manual (960-796 [CONFIDENTIAL]) 3-43
Table 3-2 Error codes and error status names (3/3)
3.19 Hard Disk Test Detail Status
Tests and Diagnostics
Qosmio F60 Series Maintenance Manual (960-796 [CONFIDENTIAL]) 3-45
Table 3-4 HDC Error register contents
3.20 ONLY ONE TEST
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3.21 Head Cleaning
3.22 Log Utilities
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3.23 Running Test
3.24 Floppy Disk Drive Utilities
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3.25 System Configuration
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3.26 Wireless LAN Test Program (Atheros)
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3.27 Wireless LAN Test Program (Intel-made a/b/g/n Setting up of REF PC)
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3.28 Wireless LAN Test Program on DUT PC (Intel-made)
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3.29 LAN/Modem/Bluetooth/IEEE1394 Test Program
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3.31 BIOS SETUP
Main menu
Security menu
Power Management menu
Advanced menu
Exit menu
Main menu screen
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3.32 Maintenance (WinPE&FreeDos) Test Program Operation
3.33 . Starting TOSHIBA Test & Diagnostic
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3.34 . Windows PE T&D
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3.35 DOS T&D
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3.36 Maintenance (WinPE&FreeDos) Test Program Supplementary Information
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3.37 Maintenance (WinPE&FreeDos) Test Program Supplementary Information
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Chapter 4 Contents
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4.1 Overview
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!
Replacement Procedures
!
The main parts in this manual are indicated in the part list by the following names.
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4.2 Battery pack
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4.3 B-CAS card
4.4 Bridge media
4.5 Memory module
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4.6 HDD
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4.7 Keyboard
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4.8 Cover assembly
!
Replacement Procedures
!
Figure 4-11 Removing the cover assembly (1)
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4.9 Optical disk drive (DVD-super multi drive/Blue-Ray ROM/Blue-Ray Rewritable)
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4.10 SW board
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4.11 Touch sensor
4.12 LED board
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4.13 TP board
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4.14 Touch pad/TB board
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4.15 RTC battery
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4.16 Bluetooth module
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4.17 Wireless LAN card
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4.18 Microphone harness
4.19 LCD assembly/Base assembly
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4.20 Hinge cover
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4.21 Brake hinge LOW R
4.22 RGB harness
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4.23 JK board
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4.24 HDD harness
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4.25 System board/RJ45 harness/DC-IN harness/ USB harness/Speaker
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4.26 F jack
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4.27 IR lens
4.28 TV tuner
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4.29 Heat sink/SPURS heat sink/CPU
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4.30 LCD unit
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4.31 Camera module
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4.32 Wireless LAN antenna/Camera harness
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Appendix Contents
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Appendix A Handling the LCD Module
Precautions for handling the LCD module
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B-2 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796)
Table B-1 System board (FLESY*) connectors and ICs (front)
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B-4 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796)
Table B-2 System board (FHNSY*) connectors and ICs (back)
B.3 USB/Sound board (FLEJK*) View
Figure B-3 USB/Sound board (FLEJK*) layout (front/back)
Table B- 3 USB/Sound board (FLEJK*) (FG5SN*) connector
B.4 Touch Pad SW board (FLETB*) View
Figure B-4 Touch Pad SW board (FLETB*) layout (front/back)
Table B-4 Touch Pad SW board (FLETB*) connector (back)
B.5 Touch Pad En-SW board (FLETP*)View
Figure B-5 Touch Pad En-SW board (FLETP*) layout (front/back)
Table B-5 Touch Pad En-SW board (FLETP*) connector (back)
B.6 LED board (FLELE*) View
Figure B-6 LED board (FLELE*) layout (front/back)
Table B-6 LED board (FLELE*) connector (back)
B.7 Power SW board (FLEPW*) View
Figure B-7 Power SW board (FLEPW*)layout (front/back)
Table B-7 Power SW board (FLEPW*) connector (back)
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Appendix C Pin Assignments Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-1
Appendix C Pin Assignments
System board (FLESY*) C.1 CN1400 Memory A connector(200-pin)
Table C- 1 Memory A connector (200-pin) (1/3)
Appendices Appendix C Pin Assignments
C-2 [CONFIDENTIAL] Qosmio F60 Serise Maintenance Manual (960-796)
Table C-1 Memory A connector (200-pin) (2/3)
Appendix C Pin Assignments Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-3
Table C-1 Memory A connector (200-pin) (3/3)
Appendices Appendix C Pin Assignments
C.2 CN1410 Memory B connector (200-pin)
Table C- 2 Memory B connector (200-pin) (1/3)
Appendix C Pin Assignments Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-5
Table C-2 Memory B connector (200-pin) (2/3)
Appendices Appendix C Pin Assignments
C-6 [CONFIDENTIAL] Qosmio F60 Serise Maintenance Manual (960-796)
Table C-2 Memory B connector (200-pin) (3/3)
Appendix C Pin Assignments Appendices
C.3 CN1900 SATA HDD interface connector (20-pin)
Table C- 3 SATA HDD interface connector (20-pin)
C.4 CN1950 SATA ODD interface connector (13-pin)
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Appendix C Pin Assignments Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-9
C.6 CN2600 PCI-E Mini CARD interface connector (52-pin)
Table C- 6 PCI-E Mini CARD interface connector (52-pin)
Appendices Appendix C Pin Assignments
C-10 [CONFIDENTIAL] Qosmio F60 Serise Maintenance Manual (960-796)
C.7 CN2610 PCI-E Mini(TV) CARD interface connector (52-pin)
Table C- 7 PCI-E Mini(TV) CARD interface connector (52-pin)
Appendix C Pin Assignments Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-11
C.8 CN3230 Keyboard interface connector (34-pin)
Table C- 8 Keyboard interface connector (34-pin)
C.9 CN4050 LAN interface connector (8-pin)
C.10 CN4612 USB interface connector (4-pin)
C.11 CN4613 USB interface connector (4-pin)
C.12 CN4440 Bluetooth2 interface connector (10-pin)
Appendix C Pin Assignments Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-13
C.13 CN5300 LCD interface connector (40-pin)
Table C- 13 LCD interface connector (40-pin)
C.14 CN6150 Speaker interface connector (4-pin)
C.15 CN8771 FAN interface connector (4-pin)
C.16 CN8800 DC-IN connector (4-pin)
C.17 CN8810 Battery connector (10-pin)
Appendix C Pin Assignments Appendices
C.18 CN9550 WebCam interface connector (6-pin)
Table C- 18 WebCam interface connector (6-pin)
C.19 CN9510 RGB interface connector (12-pin)
Table C- 19 RGB interface connector (12-pin)
Appendices Appendix C Pin Assignments
C.20 IS2100 MEDIA BRIDGE interface connector (45-pin)
Table C- 20 MEDIA BRIDGE interface connector (45-pin)
Appendix C Pin Assignments Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-17
C.21 CN9570 FELICA interface connector (6-pin) :Japanese model Only
Table C- 21 FELICA interface connector (6-pin)
C.24 IS2621 SIM CardBCAS, 3D card, other cardinterface connector (8-pin)
BCAS
Table C-25 SIM Card
BCAS, 3D card, other card
C.27 CN4631 FLEJK*(USB/Sound board) interface connector (40- pin)
Table C- 27 FLEJK*(USB/Sound board) interface connector (40-pin)
C.28 CN3240 FLETB*(Touch Pad SW board) interface connector (6-pin)
C.30 CN3242 FLELE*(LED board) interface connector (10-pin)
Appendix C Pin Assignments Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] C-21
USB/Sound board (FLEJK*) C.31 CN6491 System board interface connector (22-pin)
Table C- 31 System board interface connector (22-pin)
C.32 CN4640 USB interface connector (4-pin)
Table C- 32 USB interface connector (4-pin)
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Appendix C Pin Assignments Appendices
Touch Pad SW board (FLETB*) C.36 CN9530 System interface connector (6-pin)
Table C- 36 System interface connector (6-pin)
C.37 CN3340 Touch DEVICE interface connector (12-pin)
Table C- 37 Touch DEVICE interface connector (12-pin)
Touch Pad En-SW board (FLETP*) C.38 CN3331 System interface connector (2-pin)
LED board (FLELE*) C.39 CN9540 System interface connector (10-pin)
Table C- 39 System interface connector (10-pin)
Power SW board (FLEPW*) C.40 CN3410 System interface connector (14-pin)
C.41 CN3411 2nd Display interface connector (10-pin)
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Appendix D Keyboard Scan/Character Codes Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] D-1
Appendix D Keyboard Scan/Character Codes
D.1 Scan Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Appendices Appendix D Keyboard Scan/Character Codes
D-2 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796)
Table D-1 Scan codes (set 1 and set 2) (2/4)
Appendix D Keyboard Scan/Character Codes Appendices
Qosmio F60 Series Maintenance Manual (960-796) [CONFIDENTIAL] D-3
Table D-1 Scan codes (set 1 and set 2) (3/4)
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Appendices Appendix D Keyboard Scan/Character Codes
D-6 [CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796)
Table D-3 Scan codes in Numlock mode
Table D-4 Scan codes with Fn key
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Appendix E Key Layout
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Appendix F Wiring diagrams
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Appendix G BIOS Rewrite Procedures
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Appendix H EC/KBC Rewrite Procedures
