147, Toshiba PC Diagnostic Tool Utility, Categories | Toshiba A135

Toshiba Utilities	147
TOSHIBA PC Diagnostic Tool Utility	147

TOSHIBA PC Diagnostic Tool Utility

This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help.

NOTE	The TOSHIBA PC Diagnostic Tool may show tests for features you do
	not have. This is normal and doesn’t indicate a problem.

To use the TOSHIBA PC Diagnostic Tool utility:

1Click Start, All Programs, Toshiba, Utilities, and then

PC Diagnostic Tool, or click the PC Diagnostic Tool icon in the Protect & Fix tab of TOSHIBA Assist.

The TOSHIBA PC Diagnostic Tool window appears.

(Sample Image) TOSHIBA PC Diagnostic Tool window

2Click the Diagnostic Tool tab.

3Select the devices that you would like to test by clicking the check box that appears to the left of the device.

NOTE	Click the + (plus) and - (minus) symbols to expand and collapse the
	categories.

4Click Start Diagnostics when you are ready to begin the tests.

Image 147

Toshiba A135, A130 147, Toshiba PC Diagnostic Tool Utility, Sample Image Toshiba PC Diagnostic Tool window, Categories

Contents

GMAD00094011 Satellite A130/A135 Series User’s Guide Protection of Stored Data Model Satellite A130/A135 Series FCC Notice Declaration of Conformity Information Critical Applications FCC requirements Industry Canada Requirement Fax Branding Telephone Company ProceduresIf Problems Arise Disconnection Instructions for IC CS-03 Certified Equipment Alarm Equipment Wireless LAN and Your Health Wireless Interoperability Canada Industry Canada IC Regulatory Information EU Declaration of Conformity Vcci Class B Information Modem Warning Notice Conformity StatementTaiwan 4DSOF4 Using this Equipment in Japan Radio Approvals for Wireless Devices Device Authorization Belgique European Community Countries Turbo Mode 5 GHz Canada Peer-to-peer mode is not available in 802.11a and Turbo Mode Venezuela Vietnam Bluetooth Wireless Technology Interoperability Bluetooth Wireless Technology and Your Health Regulatory statements European Union EU and EftaCanada Industry Canada IC 4FH1 Using this Equipment in Japan Device Authorization Optical Drive Safety Instructions Location of the Required Label Copyright Export Administration Regulation Computer Disposal Information Trademarks Contents Using the TouchPad Using the Dual Mode PadUsing external display devices Using a computer lock Learning the Basics Creating a CD/DVDToshiba’s online resources Toshiba’s energy-saver design Toshiba Utilities Fingerprint Logon Disabling or enabling the TouchPad or Dual May apply During the product design approval process Visit Toshiba’s Web site at pcsupport.toshiba.com This guide Other icons used Safety icons Other documentation Service options Creating a computer-friendly environment Selecting a place to work Keeping yourself comfortable Precautions Important information on your computer’s cooling fan Never cover your computer or AC adaptor with any objectNever block the air vents Setting up your software Setting up your computer Registering your computer with Toshiba Sample Illustration Power cord/cable and AC adaptor Connecting to a power source Connecting to a power source Charging the main battery Charging the main battery Panel Using the computer for the first timeOpening the display panel Slowly open or close the display panel Your computer’s features and specifications Turning on the powerSample Illustration System icons Adding memory optional Sample Illustration Turning on the power Sample Image Shut down menu Installing a memory module Sample Illustration Locating the memory module slot cover Click Shut Down Sample Illustration Removing the memory module slot cover Adding memory optional Removing/installing the bottom module Sample Illustration Pressing down on the memory module Removing a memory module Another, you must remove the top module first before If Start Windows Normally is highlighted, then press Enter Sample Illustration Removing the memory module Try again Hard Drive Recovery UtilitiesChecking total memory Click Start, Control Panel, and then System Creating Recovery CDs/DVDs Recovery media for your systemSample Image Recovery Disc Creator screen Hard Disk Drive Recovery Options Sample Image Toshiba Recovery Wizard screen Hard Disk Drive Recovery using the recovery partition Select Recover to out-of-box-state, then click Next Sample Image Recovery of Factory Default Software screen Sample Image Erase the hard disk screen Erasing the hard disk Recovering the C partition with a user specified size Select Recover without changing the hard drive partitionsSelect Recover to a custom size partition Hard Disk Drive Recovery using the Recovery media Sample Image Toshiba HDD Recovery Utility screenYour selections Click Disk Management Using the TouchPadInstalling drivers and applications Checking the HDD operating status Scrolling with the TouchPad Control buttonsDisabling or enabling the TouchPad Using the Dual Mode Pad Using Dual ModeUsing the Virtual Buttons Enabling Dual Mode Configuring virtual buttonsMode when an external device is plugged Using external display devices Connecting an external monitor or projectorYour area Directing the display output when you turn on the computer Adjusting the quality of the external displaySample Image Display options window Manufacturer’s instructions when connecting a printer Using an external keyboardUsing a mouse Connecting a printer Setting up a printer Following procedureSample Image Add Printer Wizard Connecting an optional external diskette drive Turning off the computerSample Illustration Optional external USB diskette drive Options for turning off the computer Hibernation mode Turning off the computer Sleep mode Turning off the computer more quickly Using the Shut Down command Start menu power button Click Change advanced power settingsSample Image Advanced settings tab of Power Options screen Power button action Click Hibernate Using and configuring Hibernation modeConfiguring Hibernation mode options Restarting your computer Turning off the computer Starting again from Hibernation mode Using and configuring Sleep modeConfiguring Sleep mode options Sample Image Edit Plan Settings screen Click Change advanced power settings Caring for your computer Customizing your computer’s settings Using a computer lock Sample Illustration Computer lock cableSample Illustration Attaching security lock cable Computing tips Learning the Basics Using the keyboard New icon positions may be lostSample Illustration Keyboard Making your keyboard emulate a full-size keyboard Character keys Ctrl, Fn, and Alt keys Function keysSpecial Windows keys Sample Illustration Numeric and cursor control overlay Using the overlay to type numeric dataUsing the overlay for cursor control Overlay keys Starting a program from the Start menu Starting a program Click Accessories Click Windows Explorer Starting a program from Windows ExplorerProgram Files Starting a program using the Start Search field Saving your workSample Image Start Search field in Start menu Saving files File namesSample Image Save As dialog box Sample Image Print dialog box Using a file extensionPrinting your work Print Restoring your work Backing up your work Using the optical drive Optical drive componentsSample Illustration Optical drive Media control buttons Using the optical drive Sample Illustration Drive tray fully extended Inserting a compact disc Sample Illustration Positioning the disc in the drive Playing an audio CD Sample Image Windows Media Player screen Playing optical media Viewing of certain optical media 100Creating a CD/DVD Removing a disc with the computer on Toshiba’s online resources Removing a disc with the computer offCaring for CD or DVD discs Toshiba’s energy-saver design Running the computer on battery power Battery Notice DVDs while running the computer on AC power103 104 Power managementUsing additional batteries Management settings, and features used Charging the main battery Charging the RTC battery105 Working Monitoring main battery powerCharges when the computer is powered on Management settings, applications and features used 107 Sample Illustration Power and battery light locations What to do when the main battery runs low Determining remaining battery power 109 Setting battery notifications 110 Conserving battery power Steps Power PlansSample Image Windows Power Option window 111 Sample Image Power Plan hot key card Using a hot key to set the Power Plan Removing the battery from the computer Changing the main battery Sample Illustration Unlocking the battery release lock Sample Illustration Removing the battery114 Sample Illustration Inserting the battery Inserting a charged battery 116 Taking care of your batterySafety precautions Sample Illustration Locking the battery release lock 117 Maintaining your battery Disposing of used batteries 118 119 Traveling tipsCapability Exploring the desktop Exploring Your Computer’s Features Sample Image Windows operating system desktop 121Finding your way around the desktop Icons Notification Area Contents appearsStart button Taskbar Setting up for communications 123Determining the COM port 124 Connecting a modem to a telephone line Residences or offices Connecting your computer to a networkAccessing a network 125 Click Action, Properties Setting up the connectionHow to disable the Ethernet LAN port 126 Will be lit An overview of using the Internet Internet Internet Service ProvidersConnecting to the Internet 128 Internet features 129Surfing the Internet Uploading to, and downloading files from, the Internet Exploring audio featuresUsing a microphone 130 System Volume Using external speakers or headphones Sample Illustration Inserting a PC Card Using PC Cards132 Inserting a PC Card Removing a PC Card Setting up a PC Card for your computerSystem services are using the card 133 Windows operating system Using the Bridge Media Adapter Slot134 Inserting memory media Sample Illustration Removing memory media Using the i.LINK port135 Removing memory media Toshiba Utilities 137 Toshiba AssistSample Image Toshiba Assist window 138 ConnectSample Image Toshiba Assist window Connect tab 139 SecureSample Image Toshiba Assist window Secure tab 140 Protect & FixSample Image Toshiba Assist window Protect & Fix tab 141 OptimizeSample Image Toshiba Assist window Optimize tab Use an instant password Setting passwordsUsing an instant password Using a supervisor password 143 Setting a supervisor passwordClick the Supervisor Password icon Sample Image Supervisor Password Utility window Deleting a supervisor password Using a user password144 Setting a user password Sample Image Password tab of Hardware Setup window145 Deleting a user password 146Click Not Registered 147 Toshiba PC Diagnostic Tool UtilitySample Image Toshiba PC Diagnostic Tool window Click the Diagnostic Tool tab 148 Mouse UtilitySample Image Mouse Properties screen 149 Toshiba Hardware Setup 150 Toshiba Hardware Setup Sample Image Toshiba Zooming Utility Properties screen Toshiba Zooming Utility Sample Image CD/DVD Drive Acoustic Silencer screen CD/DVD Drive Acoustic Silencer Toshiba Accessibility Sample Image Toshiba Accessibility windowCheck the Use Fn-StickyKey box Achieve the highest quality fingerprint samples Fingerprint Authentication UtilityFingerprint utility limitations Fingerprint Enrollment Improves the security of your software 155 Power-on Security Enabling Power-on SecurityFingerprint Logon Control Center SettingsOpen the Control Center and go to Settings System Settings Fingerprint Management About SettingsFingerprints Help 159 Elevate Administrative Privileges for UserPassword Bank Settings Select Registered Sites Registering a new Web page or dialogReplaying a registered Web page or dialog Replaying registrations with multiple forms Deleting a registration 161Replaying a registered dialog Editing an existing registration Care and maintenance of your fingerprint reader How to Delete the Fingerprint Data Sample Illustration Aligning the finger on the reader 163 Fingerprint reader limitations ConfigFreeBluetooth is available on your system 164 Getting Started Starting ConfigFreeConfigFree Utilities Connectivity Doctor 165 Profile Settings 166Sample Image Connectivity Doctor screen Click Open Settings Sample Image ConfigFree Profile Settings window167 Your program stops responding Problems that are easy to fix Problems when you turn on the computer 169Computer will not start 170 Computer starts but when you press a key nothing happens 171 AC power light is blinking Windows operating system is not working Using Startup options to fix problems My browser cannot find the URL address I typed Internet problems173 My Internet connection is very slow Plan of action 174Resolving a hardware conflict Windows operating system can help you Checking device properties Fixing a problem with Device Manager175 Resolving conflicts 176 Memory problems 177 Power and the batteries Keyboard problems 178Keyboard produces unexpected characters Screen does not look right Display problems179 Screen is blank Click Personalize, and then Display Settings 180Built-in screen flickers Your hard disk seems very slow Disk drive problemsError-checking 181 182 Optical drive problems No sound is coming from the computer’s speakers Sound system problems183 Some discs run correctly but others do not 184 PC Card problemsPC Card checklist Resolving PC Card problems System does not recognize your PC Card Computer stops working hangs when you insert a PC CardPC Card error occurs 185 Printer will not print what you see on the screen Printer problems186 Printer will not print 187 Wireless networking problemsProblems, specifically wireless Wi-Fi networking Wi-Fi adapter 188 DVD operating problems 189Click Connect to a network Save your work frequently 190Develop good computing habits Screen saver runs while you are watching a movie or title Read the user’s guides 191 192 Saving system configuration with Restore Points 193 194 General tips for installing hardware and software 195 If you need further assistanceBefore you contact Toshiba Toshiba voice contact 196Contacting Toshiba Toshiba’s Technical Support Web site Italy Japan Other Toshiba Internet Web sitesAustralia Canada France Germany United States Rest of Europe Spain United Kingdom Hot Key Cards Appendix a Sample Image Hot Key Card display Using the Hot Key CardsIndicating the option or feature the key controls 200 Application Cards Using the Application CardsPC Diagnostic Tool utility Toshiba Hardware Setup utility Sample Image Enabling and Disabling Application Cards 202Card Case Sample Image Starting Card Case Hot Key Functions Volume MuteSample Image Volume Mute options 203 204 Password securityWithout a password With a password Click Start, and then Help and Support 205 Power plan Sample Image Power Plan options206 Sample Image Sleep options 207 Sample Image Hibernation options 208 209 Sample Image Display mode options 210 Display brightnessSample Image Display brightness Disabling or enabling wireless devices Sample Image Wireless communication options211 212 Disabling or enabling the TouchPad or Dual Mode Pad Space bar Sample Image Screen resolution optionsZooming applications in/out Keyboard hot key functions AustraliaEurope USA and Canada Bps Acronyms 216 Terms Boot disk See system disk 219 High-density diskette External device See device See also diskette, high-density diskette Suspend See also World Wide Web Internal device See device Musical Instrument Digital Interface See Midi Local area network See LANMidi Musical Instrument Digital Interface a standard for MS-DOS prompt See system prompt Palette See color palette RAM random access memory Volatile memory that can be Random access memory See RAMRead-only memory See ROM Also bus, hot swapping, serial Web See World Wide Web Index Index Monitor Not working 180 mouse Troubleshooting 182 other documentation 36 overlay keys 182 Screen does not look right/flickers Startup options Startup menu Index