Other documentation, Service options | Toshiba A130, A135 instruction

36 Introduction

Other documentation

Other documentation

Your computer comes with the following documentation:

❖An electronic version of the user’s guide (this document)

❖It may also contain guides for other programs that may come with your system.

For accessory information, visit Toshiba’s Web site at accessories.toshiba.com.

Service options

Toshiba offers a full line of optional service programs to complement its limited warranty. Toshiba’s standard limited warranty, extended warranty, and service upgrade terms and conditions are available at warranty.toshiba.com.

To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com.

If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 168.

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Toshiba A130, A135 manual Other documentation, Service options

Contents

Satellite A130/A135 Series User’s Guide GMAD00094011 Model Satellite A130/A135 Series Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement FCC requirements Telephone Company Procedures If Problems AriseDisconnection Fax Branding Alarm Equipment Instructions for IC CS-03 Certified Equipment Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada Industry Canada IC EU Declaration of Conformity Vcci Class B Information Modem Warning Notice Conformity StatementTaiwan Using this Equipment in Japan 4DSOF4 Device Authorization Radio Approvals for Wireless Devices European Community Countries Belgique Turbo Mode 5 GHz Canada Peer-to-peer mode is not available in 802.11a and Turbo Mode Venezuela Vietnam Bluetooth Wireless Technology Interoperability Bluetooth Wireless Technology and Your Health Regulatory statements European Union EU and EftaCanada Industry Canada IC Using this Equipment in Japan 4FH1 Optical Drive Safety Instructions Device Authorization Copyright Location of the Required Label Export Administration Regulation Trademarks Computer Disposal Information Contents Using the TouchPad Using the Dual Mode PadUsing external display devices Using a computer lock Learning the Basics Creating a CD/DVDToshiba’s online resources Toshiba’s energy-saver design Toshiba Utilities Fingerprint Logon Disabling or enabling the TouchPad or Dual During the product design approval process May apply This guide Visit Toshiba’s Web site at pcsupport.toshiba.com Safety icons Other icons used Service options Other documentation Selecting a place to work Creating a computer-friendly environment Keeping yourself comfortable Precautions Important information on your computer’s cooling fan Never cover your computer or AC adaptor with any objectNever block the air vents Setting up your computer Setting up your software Registering your computer with Toshiba Connecting to a power source Sample Illustration Power cord/cable and AC adaptor Connecting to a power source Charging the main battery Charging the main battery Using the computer for the first time Opening the display panelSlowly open or close the display panel Panel Your computer’s features and specifications Turning on the powerSample Illustration System icons Sample Illustration Turning on the power Adding memory optional Installing a memory module Sample Image Shut down menu Click Shut Down Sample Illustration Locating the memory module slot cover Sample Illustration Removing the memory module slot cover Removing/installing the bottom module Adding memory optional Sample Illustration Pressing down on the memory module Removing a memory module If Start Windows Normally is highlighted, then press Enter Another, you must remove the top module first before Sample Illustration Removing the memory module Hard Drive Recovery Utilities Checking total memoryClick Start, Control Panel, and then System Try again Creating Recovery CDs/DVDs Recovery media for your systemSample Image Recovery Disc Creator screen Hard Disk Drive Recovery Options Hard Disk Drive Recovery using the recovery partition Sample Image Toshiba Recovery Wizard screen Sample Image Recovery of Factory Default Software screen Select Recover to out-of-box-state, then click Next Erasing the hard disk Sample Image Erase the hard disk screen Recovering the C partition with a user specified size Select Recover without changing the hard drive partitionsSelect Recover to a custom size partition Hard Disk Drive Recovery using the Recovery media Sample Image Toshiba HDD Recovery Utility screenYour selections Using the TouchPad Installing drivers and applicationsChecking the HDD operating status Click Disk Management Scrolling with the TouchPad Control buttonsDisabling or enabling the TouchPad Using the Dual Mode Pad Using Dual ModeUsing the Virtual Buttons Enabling Dual Mode Configuring virtual buttonsMode when an external device is plugged Using external display devices Connecting an external monitor or projectorYour area Directing the display output when you turn on the computer Adjusting the quality of the external displaySample Image Display options window Using an external keyboard Using a mouseConnecting a printer Manufacturer’s instructions when connecting a printer Setting up a printer Following procedureSample Image Add Printer Wizard Connecting an optional external diskette drive Turning off the computerSample Illustration Optional external USB diskette drive Hibernation mode Options for turning off the computer Sleep mode Turning off the computer Using the Shut Down command Turning off the computer more quickly Click Change advanced power settings Sample Image Advanced settings tab of Power Options screenPower button action Start menu power button Using and configuring Hibernation mode Configuring Hibernation mode optionsRestarting your computer Click Hibernate Turning off the computer Starting again from Hibernation mode Using and configuring Sleep modeConfiguring Sleep mode options Sample Image Edit Plan Settings screen Click Change advanced power settings Customizing your computer’s settings Caring for your computer Using a computer lock Sample Illustration Computer lock cableSample Illustration Attaching security lock cable Learning the Basics Computing tips Using the keyboard New icon positions may be lostSample Illustration Keyboard Character keys Making your keyboard emulate a full-size keyboard Ctrl, Fn, and Alt keys Function keysSpecial Windows keys Using the overlay to type numeric data Using the overlay for cursor controlOverlay keys Sample Illustration Numeric and cursor control overlay Starting a program Starting a program from the Start menu Click Accessories Click Windows Explorer Starting a program from Windows ExplorerProgram Files Starting a program using the Start Search field Saving your workSample Image Start Search field in Start menu Saving files File namesSample Image Save As dialog box Using a file extension Printing your workPrint Sample Image Print dialog box Backing up your work Restoring your work Using the optical drive Optical drive componentsSample Illustration Optical drive Using the optical drive Media control buttons Inserting a compact disc Sample Illustration Drive tray fully extended Playing an audio CD Sample Illustration Positioning the disc in the drive Playing optical media Sample Image Windows Media Player screen 100 Creating a CD/DVDRemoving a disc with the computer on Viewing of certain optical media Toshiba’s online resources Removing a disc with the computer offCaring for CD or DVD discs Running the computer on battery power Toshiba’s energy-saver design Battery Notice DVDs while running the computer on AC power103 Power management Using additional batteriesManagement settings, and features used 104 Charging the main battery Charging the RTC battery105 Monitoring main battery power Charges when the computer is powered onManagement settings, applications and features used Working Sample Illustration Power and battery light locations 107 Determining remaining battery power What to do when the main battery runs low Setting battery notifications 109 Conserving battery power 110 Power Plans Sample Image Windows Power Option window111 Steps Using a hot key to set the Power Plan Sample Image Power Plan hot key card Changing the main battery Removing the battery from the computer Sample Illustration Unlocking the battery release lock Sample Illustration Removing the battery114 Inserting a charged battery Sample Illustration Inserting the battery Taking care of your battery Safety precautionsSample Illustration Locking the battery release lock 116 Maintaining your battery 117 118 Disposing of used batteries 119 Traveling tipsCapability Exploring Your Computer’s Features Exploring the desktop 121 Finding your way around the desktopIcons Sample Image Windows operating system desktop Contents appears Start buttonTaskbar Notification Area Setting up for communications 123Determining the COM port Connecting a modem to a telephone line 124 Connecting your computer to a network Accessing a network125 Residences or offices Setting up the connection How to disable the Ethernet LAN port126 Click Action, Properties An overview of using the Internet Will be lit Internet Service Providers Connecting to the Internet128 Internet Internet features 129Surfing the Internet Exploring audio features Using a microphone130 Uploading to, and downloading files from, the Internet Using external speakers or headphones System Volume Using PC Cards 132Inserting a PC Card Sample Illustration Inserting a PC Card Setting up a PC Card for your computer System services are using the card133 Removing a PC Card Using the Bridge Media Adapter Slot 134Inserting memory media Windows operating system Using the i.LINK port 135Removing memory media Sample Illustration Removing memory media Toshiba Utilities 137 Toshiba AssistSample Image Toshiba Assist window 138 ConnectSample Image Toshiba Assist window Connect tab 139 SecureSample Image Toshiba Assist window Secure tab 140 Protect & FixSample Image Toshiba Assist window Protect & Fix tab 141 OptimizeSample Image Toshiba Assist window Optimize tab Setting passwords Using an instant passwordUsing a supervisor password Use an instant password Setting a supervisor password Click the Supervisor Password iconSample Image Supervisor Password Utility window 143 Deleting a supervisor password Using a user password144 Setting a user password Sample Image Password tab of Hardware Setup window145 Deleting a user password 146Click Not Registered Toshiba PC Diagnostic Tool Utility Sample Image Toshiba PC Diagnostic Tool windowClick the Diagnostic Tool tab 147 148 Mouse UtilitySample Image Mouse Properties screen Toshiba Hardware Setup 149 Toshiba Hardware Setup 150 Toshiba Zooming Utility Sample Image Toshiba Zooming Utility Properties screen CD/DVD Drive Acoustic Silencer Sample Image CD/DVD Drive Acoustic Silencer screen Toshiba Accessibility Sample Image Toshiba Accessibility windowCheck the Use Fn-StickyKey box Fingerprint Authentication Utility Fingerprint utility limitationsFingerprint Enrollment Achieve the highest quality fingerprint samples 155 Improves the security of your software Power-on Security Enabling Power-on SecurityFingerprint Logon Settings Open the Control Center and go to Settings System SettingsFingerprint Management Control Center Settings FingerprintsHelp About Elevate Administrative Privileges for User Password BankSettings 159 Registering a new Web page or dialog Replaying a registered Web page or dialogReplaying registrations with multiple forms Select Registered Sites 161 Replaying a registered dialogEditing an existing registration Deleting a registration How to Delete the Fingerprint Data Care and maintenance of your fingerprint reader 163 Sample Illustration Aligning the finger on the reader ConfigFree Bluetooth is available on your system164 Fingerprint reader limitations Starting ConfigFree ConfigFree Utilities Connectivity Doctor165 Getting Started Profile Settings 166Sample Image Connectivity Doctor screen Click Open Settings Sample Image ConfigFree Profile Settings window167 Problems that are easy to fix Your program stops responding Problems when you turn on the computer 169Computer will not start Computer starts but when you press a key nothing happens 170 AC power light is blinking 171 Using Startup options to fix problems Windows operating system is not working Internet problems 173My Internet connection is very slow My browser cannot find the URL address I typed 174 Resolving a hardware conflictWindows operating system can help you Plan of action Fixing a problem with Device Manager 175Resolving conflicts Checking device properties Memory problems 176 Power and the batteries 177 Keyboard problems 178Keyboard produces unexpected characters Display problems 179Screen is blank Screen does not look right Click Personalize, and then Display Settings 180Built-in screen flickers Disk drive problems Error-checking181 Your hard disk seems very slow Optical drive problems 182 Sound system problems 183Some discs run correctly but others do not No sound is coming from the computer’s speakers PC Card problems PC Card checklistResolving PC Card problems 184 Computer stops working hangs when you insert a PC Card PC Card error occurs185 System does not recognize your PC Card Printer problems 186Printer will not print Printer will not print what you see on the screen Wireless networking problems Problems, specifically wireless Wi-Fi networkingWi-Fi adapter 187 188 DVD operating problems 189Click Connect to a network 190 Develop good computing habitsScreen saver runs while you are watching a movie or title Save your work frequently 191 Read the user’s guides Saving system configuration with Restore Points 192 193 General tips for installing hardware and software 194 195 If you need further assistanceBefore you contact Toshiba 196 Contacting ToshibaToshiba’s Technical Support Web site Toshiba voice contact Other Toshiba Internet Web sites Australia CanadaFrance Germany Italy Japan Spain United Kingdom United States Rest of Europe Appendix a Hot Key Cards Using the Hot Key Cards Indicating the option or feature the key controls200 Sample Image Hot Key Card display Using the Application Cards PC Diagnostic Tool utilityToshiba Hardware Setup utility Application Cards 202 Card CaseSample Image Starting Card Case Sample Image Enabling and Disabling Application Cards Volume Mute Sample Image Volume Mute options203 Hot Key Functions Password security Without a passwordWith a password 204 205 Click Start, and then Help and Support Power plan Sample Image Power Plan options206 207 Sample Image Sleep options 208 Sample Image Hibernation options Sample Image Display mode options 209 210 Display brightnessSample Image Display brightness Disabling or enabling wireless devices Sample Image Wireless communication options211 Disabling or enabling the TouchPad or Dual Mode Pad 212 Sample Image Screen resolution options Zooming applications in/outKeyboard hot key functions Space bar USA and Canada AustraliaEurope Acronyms Bps 216 Terms Boot disk See system disk 219 High-density diskette See also diskette, high-density diskette External device See device Suspend Internal device See device See also World Wide Web Local area network See LAN Midi Musical Instrument Digital Interface a standard forMS-DOS prompt See system prompt Musical Instrument Digital Interface See Midi Palette See color palette RAM random access memory Volatile memory that can be Random access memory See RAMRead-only memory See ROM Also bus, hot swapping, serial Web See World Wide Web Index Index Monitor Not working 180 mouse Troubleshooting 182 other documentation 36 overlay keys 182 Screen does not look right/flickers Startup options Startup menu Index