Troubleshooting

Battery

If you suspect a problem with the battery, check the DC IN indicator as well as the indicators for the battery. For information on indicators and battery operation see Chapter 6, Power and Power-Up Modes.

Problem

Procedure

 

 

Battery doesn’t power

The battery may be discharged. Connect the AC

the computer

power cord to charge the battery.

 

 

Battery doesn’t

If the battery is completely discharged, it will not

charge when the AC

begin charging at once. Wait a few minutes.

power cord is

If the battery still does not charge, make sure the

attached (Battery

outlet is supplying power. Plug in an appliance

indicator does not

and see if it works. If it doesn’t, try another

glow amber)

power source.

 

 

Check whether the battery is hot or cold. If the

 

battery is too hot or too cold, it will not charge

 

properly. Let it reach room temperature.

 

Unplug the AC adaptor and remove the battery

 

to make sure the terminals are clean. If

 

necessary wipe them with a soft dry cloth

 

dipped in alcohol.

 

Connect the AC adaptor and replace the battery.

 

Check the Battery indicator. If it does not glow,

 

let the computer charge the battery for at least

 

20 minutes. If the Battery indicator glows after

 

20 minutes, let the battery continue to charge for

 

at least another 20 minutes before turning on the

 

computer.

 

If the indicator still does not glow, the battery

 

may be at the end of its operating life. Replace it.

 

If you do not think the battery is at the end of its

 

operating life, see your dealer.

 

 

Battery doesn’t power

Check the power consumption settings in the

the computer as long

TOSHIBA Power Management Utility. Consider

as expected

using a power saving mode.

 

 

Satellite A30 Series

8-6