Troubleshooting

Printer

Refer also to the Parallel printer section in Chapter 7, Optional Devices, and to the troubleshooting and other relevant sections in your printer and software documentation.

Problem

Procedure

 

 

Printer does not turn

Check that the printer is connected to an

on

electric. outlet. Make sure the outlet is supplying

 

power by plugging in an appliance.

 

 

Computer/printer do

Make sure the printer is turned on and is online

not communicate

(ready to use).

 

Inspect the cable connecting the printer to the

 

computer for damage. Make sure it is securely

 

connected.

 

A parallel printer connects to the parallel port.

 

Make sure the port is configured correctly.

 

Make sure your software is configured to

 

recognize the printer. Check your printer and

 

software documentation.

 

 

Printer error

Check your printer documentation.

 

If problems persist, contact your dealer.

 

 

PC Card

Refer also to Chapter 7, Optional Devices.

Problem

Procedure

 

 

PC Card error occurs

Reseat the PC Card to make sure it is firmly

 

connected.

 

Make sure the connection between the external

 

device and the card is firm.

 

Check the card’s documentation.

 

If problems persist, contact your dealer.

 

 

Satellite A30 Series

8-11