Troubleshooting

Infrared port

Refer also to the documentation for your IrDA compatible device and related software.

Problem

Procedure

 

 

Infrared devices do

Make sure there is no obstruction blocking not

not work as expected

communication between the computer and the

 

target device.

 

If problems persist, contact your dealer.

 

 

Sound system

Problem

Procedure

 

 

No sound is heard

Adjust the volume control dial.

 

Check the software volume settings.

 

Make sure the headphone connection is secure.

 

Check Windows Device Manager. Make sure the

 

sound function is enabled and that settings for

 

I/O address, Interrupt level and DMA are correct

 

for your software and do not conflict with other

 

hardware devices that you have connected to

 

the computer.

 

If problems persist, contact your dealer.

 

 

Pointing device

If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation.

Touch pad

Problem

Procedure

 

 

On-screen pointer

The system might be busy. If the pointer is

does not respond to

shaped as an hourglass, wait for it to resume its

Pad operation

normal shape and try again to move it. You may

 

also press FN + F9 to enable the Touch pad and

 

then try again to move it.

Double-tapping does not work

Try changing the double-click speed setting in the mouse control utility.

1.Open the Control Panel, select the Mouse icon and press Enter.

2.Click the Buttons tab.

3.Set the double-click speed as instructed and click OK.

Satellite A30 Series

8-12