Troubleshooting

USB

Refer also to your USB device’s documentation.

Problem

Procedure

 

 

USB device does not

Check for a firm cable connection between the

work

USB ports on the computer and the USB device.

 

Make sure the USB device drivers are properly

 

installed. Refer to your Windows documentation

 

for information on checking the drivers.

 

If you are using an operating system that does

 

not support USB, you can still use a USB mouse

 

and/or USB keyboard. If these devices do not

 

work, make sure the USB KB/Mouse Legacy

 

Emulation item in BIOS is set to Enabled.

 

This feature works only for mouse and keyboard.

 

Also, the mouse and keyboard must be

 

connected, before you boot the computer.

 

If problems persist, contact your dealer.

 

 

TV output signal

Problem

Procedure

 

 

Display on TV is poor

Make sure the TV type is correct for your area:

 

NTSC (US) or PAL (Europe).

 

 

No display

Try adjusting the contrast and brightness

 

controls on the external monitor.

 

Press hotkeys Fn + F5 to change the display.

 

Refer to Chapter 5, Keyboard.

 

If problems persist, contact your dealer.

 

 

If you turn the computer off in Standby mode while the display is on TV, the computer will select either the internal LCD or an external computer CRT as the display device.

Satellite A30 Series

8-14