A300

 

 

 

Hard disk drive

 

 

 

 

 

Problem

Procedure

 

Computer does not

Check if a diskette is in the diskette drive or a

 

boot from hard disk

CD/DVD is in the optical disc drive. Remove any

 

drive

diskette and/or CD/DVD and check Boot priority.

 

 

Refer to Chapter 7, Boot Priority section.

 

 

 

 

 

There may be a problem with your operating

 

 

system files. Refer to your OS documentation.

 

 

 

 

Slow performance

Your files may be fragmented. Run SCANDISK

 

 

and defragmenter to check the condition of your

 

 

files and disk. Refer to your OS documentation or

 

 

online HELP for information on running

 

 

SCANDISK and the defragmenter.

 

 

 

 

 

As a last resort, reformat the hard disk. Then,

 

 

reload the operating system and other files.

 

 

If problems persist, contact your dealer.

 

 

 

DVD Super Multi(+-R DL) drive

For more information, refer to Chapter 4, Operating Basics.

Problem

Procedure

You cannot access a

Make sure the drive’s drawer is securely closed.

CD/DVD in the drive

Press gently until it clicks into place.

 

Open the drawer and make sure the CD/DVD is

 

properly seated. It should lie flat with the label

 

facing up.

 

A foreign object in the drawer could block laser

 

light from reading the CD or DVD. Make sure

 

there is no obstruction. Remove any foreign

 

object.

 

Check whether the DVD is dirty. If it is, wipe it

 

with a clean cloth dipped in water or a neutral

 

cleaner. See the Media care section in Chapter 4,

 

for details on cleaning.

User’s Manual

9-7