4. TROUBLESHOOTING
4. TROUBLESHOOTING
Problems |
| Cause |
Media feed failure | 1. | Media is not set properly. |
| 2. | Poor media quality |
| 3. | Improper adjustment of the feed gap |
|
| sensor or black mark sensor. |
| 4. | Threshold is improper. |
| 5. | Failure of the feed gap sensor or |
|
| black mark sensor |
| 6. | The cutter mechanism is not |
|
| installed properly. |
| 7. | Failure of the stepping motor. |
|
|
|
Communication | 1. | Failure of the communication cable |
error | 2. | Failure of the |
| 3. | Failure of the communication |
|
| connector |
| 4. | Failure of the PC or application |
|
| software |
| 5. | Failure of the SIO PC board. |
|
| (Option) |
Solution
Set the media properly.
Use the media approved by
TOSHIBA TEC.
Set the threshold correctly.
Replace the feed gap sensor or black mark sensor.
Install the cutter module properly.
Replace the stepping motor or MAIN PC board.
Replace the cable. Replace the connector Replace the connector.
Modify the program.
Replace the SIO PC Board.
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