TROUBLESHOOTING

PRINTING PROBLEMS

In addition to this section, troubleshooting information can also be found in the README files for each of the software programs. To view a README file, see the "Printer Driver Setup Guide".

Problem

Cause and solution

 

Page

 

 

 

 

 

 

 

The machine is set to off-line mode.

 

29

 

 

→ Press the [ON LINE] key ( ) to turn on the ON LINE indicator

 

 

 

( ).

 

 

 

 

 

 

 

 

 

 

The machine is not correctly connected with your

 

 

 

 

computer.

 

 

60

 

 

→ Check both ends of the printer cable and make sure you have a

 

 

 

solid connection. Try a known good cable. For information on

 

 

 

 

cables, see "SPECIFICATIONS".

 

 

 

 

 

 

 

 

 

 

 

Copy job is performed.

 

 

–

 

 

→ Wait until the copy job is complete.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The port setting is not correct.

 

 

Printer

 

 

 

 

Driver

 

 

→ Printing is not possible if the printer driver port setting is not

 

 

 

 

Setup

 

 

correct. Set the port correctly.

 

 

The machine does not print.

 

 

Guide

 

 

 

(ON LINE indicator (

) does not

 

 

 

 

Your machine is not selected correctly in the current

 

 

blink.)

 

 

 

 

application for the print job.

 

 

 

 

 

 

 

–

 

 

→ When choosing "Print" from the "File" menu located in

 

 

 

applications, be sure you have selected "TOSHIBA e-STUDIO161

 

 

 

printer displayed in the "Print" dialog box.

 

 

 

 

 

 

 

 

 

The printer driver has not been installed properly.

 

 

 

 

→ Follow these steps to check and see if the printer driver is

 

 

 

 

installed.

 

 

 

 

 

1 Click the "start" button, click "Control Panel", click "Printers

 

 

 

 

and Other Hardware", and then click "Printers and Faxes".

 

–

 

 

(On Windows 95/98/Me/NT 4.0/2000/XP, click the "Start"

 

 

 

button, select "Settings" and then click "Printers".)

 

 

 

 

2 The "TOSHIBA e-STUDIO161 printer driver icon is not shown.

 

 

 

3 If the icon is shown but you still cannot print, the printer driver

 

 

 

may not have been installed correctly. In this case, delete e-

 

 

 

 

STUDIO161 Printer Driver and then reinstall it.

 

 

 

 

 

 

 

 

 

The tray size settings are not the same on the machine

 

16

 

 

and in the printer driver.

 

 

Printer

 

 

→ Make sure that the same tray paper size is set on the machine

 

Driver

 

 

and in the printer driver. To change the tray paper size setting in

 

Setup

 

 

the printer driver, see the Software Setup Guide.

 

Guide

 

 

 

 

 

The machine does not print.

The specified size of paper has not been loaded.

 

14

→ Load the specified size of paper in the paper tray.

 

 

 

(ON LINE indicator (

) was

 

 

 

 

The PAPER SIZE indicator is blinking.

 

 

blinking.)

 

 

 

 

 

→ When "Use close paper size (user program)" is disabled, the

 

16, 21

 

 

PAPER SIZE indicator on the operation panel will blink. You can

 

 

 

press the [TRAY SELECT] key (

) to select a tray manually,

 

 

 

or load paper in the bypass tray and press the [ON LINE] key (

)

 

 

 

to begin printing.

 

 

–

 

 

→ When "Use close paper size" is enabled, printing will take place

 

 

 

using a size of paper that is close to the size of the print image.

 

 

 

 

 

 

 

 

44

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Toshiba e-STUDIO161 manual Printing Problems
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e-STUDIO161 specifications

The Toshiba e-STUDIO161 is a multifunctional display of efficiency and reliability, designed to cater to the needs of small to medium-sized businesses. This compact copier-printer offers various features that make it an ideal choice for organizations looking to streamline their document workflow while maintaining high-quality output.

One of the standout qualities of the e-STUDIO161 is its versatility. This machine not only functions as a copier but also provides printing and scanning capabilities, making it a comprehensive office device. It operates with a print speed of up to 16 pages per minute, ensuring that users do not experience unnecessary downtime during busy workloads. The device also has a first copy output time of approximately 8.5 seconds, which highlights its efficiency for quick copying tasks.

In terms of technology, the e-STUDIO161 employs advanced digital imaging technology that guarantees sharp, clear prints and copies. The machine supports a maximum resolution of 600 x 600 dpi, delivering high-quality outputs for documents and images. Moreover, the printing engine is designed for easy operation, allowing users to navigate the settings with an intuitive control panel.

Another notable feature is its document feeding system. The Toshiba e-STUDIO161 is equipped with a 50-sheet automatic document feeder (ADF), which enhances productivity by allowing users to scan or copy multiple pages without manual intervention. The scanner supports color scanning with a resolution of 600 x 600 dpi, enabling high-quality digital archiving and document distribution.

Environmental consciousness is a critical aspect of the e-STUDIO161's design. It is Energy Star certified, which means it meets stringent energy efficiency standards. The device also features a sleep mode to minimize power consumption during inactivity, making it a suitable choice for businesses that prioritize sustainability.

The e-STUDIO161 has a compact size, allowing it to fit comfortably in limited office space. It is designed for easy installation and setup, with straightforward connectivity options that include USB and network capabilities. This facilitates seamless integration into existing office networks, ensuring that users can print and scan with minimal hassle.

In summary, the Toshiba e-STUDIO161 is a multifunctional device that brings together speed, quality, and efficiency. Its advanced imaging technology, versatile features, and compact design make it a valuable asset for any office, providing a perfect solution to meet diverse document management needs. With a focus on user-friendliness and environmental sustainability, the e-STUDIO161 stands out as a reliable choice for modern businesses.
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