Toshiba EM1-33033E owner manual Error Message, Problem, Solution

11. TROUBLESHOOTING	EM1-33033
	11. TROUBLESHOOTING

Error Message	Problem	Solution
CUTTER ERROR	Media is jammed in the cutter.	Remove the jammed media and feed
****		the undamaged media through the
		cutter.
		➔ Press the [RESTART] key.
		Else
		Turn the power off and contact your
		Authorized Service representative.
FLASH WRITE	An error has occurred when loading	1. Turn the power off, re-seat the flash
ERR.	data onto a flash memory card.	memory card and try again.
		2. Replace the flash memory card and
		retry.
		3. Turn the power off and contact your
		Authorized Service representative.
FORMAT ER-	An error has occurred while formatting	1. Turn the power off, re-seat the flash
ROR	a flash memory card.	memory card and try again.
		2. Replace the flash memory card and
		retry.
		3. Turn the power off and contact your
		Authorized Service representative.
FLASH CARD	No more data can be saved in the	Replace the card with a new one and
FULL	flash memory card.	re-send data.
		(Only 1MB and 4MB cards can be
		used.)
COMMS ERROR	A communication error has occurred	Turn the power off then on again or
	with the host.	press the [RESTART] key.
		Check the program data.
		➔ Call your Authorized Service repre-
		sentative if necessary.
example)	When an error is detected in a com-	Correct the command and re-send it
PC001; 0A00,	mand 20 bytes of the command are	again.
	displayed.
Command error	(ESC, LF, NUL are not displayed.)
0300, 2, 2
Other Error	Hardware or software trouble.	Turn the power off then on again. If the
Message		problem still exists turn the power off
		and contact your Authorized Service
		representative.

NOTE: If an error is not cleared by pressing the [RESTART] key, the power must be switched off then on again.

After the power has been switched off and on, all print data in the printer is cleared.

**** denotes a remaining count of unprinted labels.

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